Director Technical Solutions - HR Technology

The Canada Life Assurance Company • Toronto, ON

1d • Hybrid

About The Position

We are looking for a Director, Technical Solutions. The Director, Technical Solutions – Corporate Technology will work closely with various delivery and engineering teams as well as business partners to deliver on key business outcomes as well as integration priorities, driving forward modernization in our applications, platforms and our ways of working. This role is steeped in leadership. Delivery leadership, technical thought leadership and people leadership. The role is empowered to reinforce and build upon on the culture of tight collaboration, transparency and fact-based decision making that is outcome centric.

Requirements

• Experience leading implementations and operations for HR, Procurement and other Corporate business applications
• Post Secondary education in Computer Science, Engineering or equivalent combination of training and experience.
• Experience in engineering/technology leadership position.
• Bias to action.
• Ability to use knowledge of industry, business and systems to solve business problems.
• Proven ability to develop and maintain collaborative business relationships.
• Ability to pivot and quickly change direction in response to changing priorities.
• Experience coaching and mentoring technical practitioners.
• Strong communication, collaboration and relationship building skills.
• Delivery leadership experience with engineering teams.
• Architectural acumen with distributed systems.
• Ability to lead, motivate and drive performance within a delivery team.
• Curiosity, problem solving skills and critical thinking skills.
• Growth mindset: open to new ways of working, experimentation, ability to use a try-it-and-fail-fast approach to ideas.
• Demonstrated experience with both Agile and traditional project management approaches.
• Willingness to get technical to understand product.

Nice To Haves

• Prior experience implementing and maintaining HR technologies such as SuccessFactors / Workday is an asset
• Experience working in financial services industry an asset.
• Experience leading distributed teams including offshore delivery models is an asset.
• Practitioner experience in IT – dev, SA, BSA, etc.
• Experience as product owner or product management roles.
• Experience in cloud technologies and architectures.
• Experience with operational excellence processes – Kanban, Lean, Six Sigma, etc.
• Expertise with performance and proficiency metrics – definition and collection of.
• Knowledge of insurance and wealth domains.
• Knowledge of integrations technical domain – microservices, APIs, eventing, ETL, etc.

Responsibilities

• Lead a cross-functional team to deliver HR, Procurement & other Corporate solutions that meet business requirements and engineering specifications.
• Drive platform and application automation and engineering improvements that will accelerate delivery, increase quality, and reduce maintenance and change fail rates.
• Ensure platform instrumentation is in place for proactive monitoring and responsive incident triage and resolution.
• Drive a high-performance culture for staff and promote culture changes within the organization.
• Build strong and trusted relationships with internal and external partners ie: third party vendors where applicable.
• Manage risk and compliance in accordance with Canadian and Global standards. Ensure alignment/ adherence to Enterprise technology standards, vendor management standards, and risk standards.
• Focus on continuous learning and professional development.
• Drive an agile mindset within the team that measures progress over perfection.
• Hold yourself and your team accountable to contribute to the overall digital modernization of the organization.
• Identify and invest in opportunities (processes, training, systems) to enhance individual and team effectiveness.

Benefits

• Opportunities for career advancement
• Access to industry-leading learning programs
• Up to $2,000 annually towards education reimbursement
• Flexible health and dental benefits
• A $5,000 mental health benefit
• In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Company-matching pension plan
• Share ownership program
• Additional investment options
• Employee recognition programs
• Service milestone celebrations
• Employee discounts
• Employee Resource Groups (ERGs)
• Mentorship programs
• Social clubs and events

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees