Director, Technical Program Management (Security)

Salesforce•Seattle, WA

2d•$171,200 - $298,400

About The Position

The Director, Technical Program Management (Security) manages and enables delivery of critical cybersecurity programs for the Salesforce Security team. The role spans security domains including Identity and Access, Data Security, Network Security, Technical Resilience, and Cloud Security, and involves developing best practices, implementing technologies and processes, and integrating security programs into partner teams’ roadmaps and deliverables. This is an individual-contributor role for an experienced program leader who can communicate across organizational levels, manage large and complex initiatives, and use data to support decision-making. The role calls for fostering ownership, delivery, and innovation while guiding programs from planning through execution in collaboration with engineering, product, technology, and functional stakeholders. The position is based on strong analytical and technical skills, agile leadership, and the ability to navigate between tactical execution and strategic objectives.

Requirements

10 or more years of enterprise software, technical program, or engineering management experience at an enterprise technology company.
5 or more years conducting and leading SaaS product development programs, with understanding of the SaaS business model and product development lifecycle.
Deep understanding of and demonstrated experience in cybersecurity and risk management practices.
Excellent analytical and problem-solving skills, with hands-on attention to detail.
Deep experience with the software development lifecycle and ability to apply it in a dynamic environment using agile methodologies.
Ability to establish credibility and rapport with senior executives and team members.
Outstanding organizational, communication, and relationship-building skills to drive consensus in cross-functional, matrixed environments.
Ability to master technical subjects and technologies relevant to the program.
Strong organizational, project management, analysis, and communication skills.
Bachelor’s degree or equivalent work experience.

Nice To Haves

Experience with vulnerability management processes and tools.
Experience supporting cyber detection and response operations.
Familiarity with compliance and security standards, policies, and risk management.
Experience in vendor management.
Knowledge of public cloud infrastructure.
Ability to quickly learn Salesforce applications to build tools and reports, or strong interest in technology and ability to develop applications or tools to automate processes.
Master’s degree in engineering, computer science, or a related technical field.
Understanding of the Security Development Lifecycle.
PMP, CISM, or CISSP certification, or desire to attain one.

Responsibilities

Own and be accountable for technical program planning and delivery across security domains, including Identity and Access, Data Security, Network Security, Technical Resilience, and Cloud Security.
Define program requirements and business impacts; work with engineering teams to establish the definition of done and break technical work into executable tasks.
Translate business objectives into tactical and strategic execution plans, and lead delivery through collaboration and agile leadership.
Build trusted relationships with technology and functional leaders and stakeholders to maintain focus on strategic objectives and optimize delivery; support and hold program resources accountable.
Create effective program reporting, including executive-level reporting, support status updates with data, and communicate blockers, risks, and actions needed to resolve them.
Use agile methodologies and the product development lifecycle to partner with product and engineering organizations.
Collaborate with senior managers and engineers on technical and operational designs and approaches that deliver value quickly to customers.
Use internal tools and an agile mindset to foster autonomy, transparency, mastery, innovation, and continuous improvement.
Anticipate and remove obstacles that impede program objectives, and create clarity to keep teams moving forward.
Provide leadership, transparency, and visibility across the Technology & Products organization.
Seek and act on constructive feedback to support continuous growth.
Understand and streamline end-to-end processes.
Create a collaborative environment that fosters creativity, innovation, and learning.
Act as a thought leader who advances the Product & Technology strategy globally and challenges the organization to change.