Director, Technical Program Management (Security)

Salesforce•San Francisco, CA

21h

About The Position

The Director, Technical Program Management (Security) manages and enables delivery of critical cybersecurity programs in support of Salesforce Security. The role covers programs across security domains, including developing and driving best practices, implementing technologies or processes, and integrating security programs into stakeholder and partner-team roadmaps and deliverables. This is an individual-contributor role that fosters ownership, delivery, and innovation within the security domain. The Director leads large-scale, cross-functional technical programs from planning through delivery, partnering with executives, engineering teams, product organizations, and other stakeholders. The position translates business objectives into execution strategies, establishes program requirements and measures of completion, supports effective decision-making through data-backed reporting, and works to remove obstacles and manage risks. The role requires both tactical and strategic judgment, strong communication across organizational levels, and the ability to work effectively in an agile, changing environment. The successful candidate will build trusted relationships, help advance Salesforce’s global Product & Technology strategy, and foster collaboration, transparency, innovation, and continuous improvement. A bachelor’s degree or equivalent work experience is required, along with substantial enterprise technology program or engineering management experience and cybersecurity and risk-management expertise.

Requirements

10+ years of enterprise software, technical program management, or engineering management experience at an enterprise technology company.
5+ years conducting and leading SaaS product development programs, with understanding of the SaaS business model and product development lifecycle.
Deep understanding of and demonstrated experience in cybersecurity and risk-management practices.
Excellent analytical and problem-solving skills, with hands-on experience and attention to detail.
Deep software development lifecycle experience and the ability to apply it in a dynamic environment using agile methodologies.
Ability to establish credibility and rapport with senior executives and team members.
Outstanding organizational, communication, and relationship-building skills to drive consensus in a cross-functional, matrix-management environment.
Ability to master technical subjects and technologies relevant to the program.
Strong organizational, project management, analysis, and communication skills.
Bachelor’s degree or equivalent work experience.

Nice To Haves

Experience with vulnerability-management processes and tools.
Experience supporting cyber detection and response operations.
Familiarity with compliance and security standards, policies, and risk management.
Experience in vendor management.
Knowledge of public cloud infrastructure.
Ability to quickly learn Salesforce applications to build tools and reports, or strong interest in technology and ability to develop applications or tools to automate processes.
Master’s degree in engineering, computer science, or a related technical field.
Understanding of the Security Development Lifecycle.
PMP, CISM, and/or CISSP certification, or desire to attain one or more of these certifications.

Responsibilities

Own and be accountable for technical program planning and delivery across Identity and Access, Data Security, Network Security, Technical Resilience, Cloud Security, and other security domains.
Define program requirements and business impacts, partner with engineering teams to establish the definition of done, and break technical work into executable tasks.
Translate business objectives into tactical and strategic execution strategies, and lead delivery through collaboration and agile leadership.
Build trusted relationships with technology and functional leaders and stakeholders to maintain focus on strategic objectives and optimize delivery.
Support and hold program resources accountable for their responsibilities.
Develop effective program reporting, including executive-level reporting, using data to communicate status, blockers, risks, and actions needed to get programs back on track.
Use agile methodologies and the product development lifecycle to partner with product and engineering organizations.
Collaborate with senior managers and engineers on technical and operational designs and approaches that deliver value quickly to customers.
Use internal tools and an agile mindset to foster autonomy, transparency, mastery, innovation, and continuous improvement.
Anticipate and remove obstacles that impede program objectives, and drive clarity to keep teams moving forward.
Provide leadership, transparency, and visibility across the Technology & Products organization.
Seek and embrace constructive feedback to support continuous growth.
Understand and streamline end-to-end processes.
Create a collaborative environment that fosters creativity, innovation, and learning.
Act as an organizational thought leader, advance Product & Technology strategy globally, and challenge others to change.

Benefits

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Potential eligibility for incentive compensation and equity, depending on role and applicability