Director, Technical PMO

Dexcom • San Diego, CA

2d • $181,000 - $301,600 • Remote

About The Position

The Director, Technical Program Management (Quality PM) is a key leadership role within Dexcom’s Global Quality organization. Reporting directly to the SVP, Quality, this role is responsible for leading a portfolio of complex, enterprise-level programs that strengthen Dexcom’s Quality systems, regulatory compliance, and product excellence across the enterprise. This leader will drive execution of critical quality and compliance initiatives, ensuring programs are delivered with discipline, predictability, and alignment to regulatory requirements. The Director will partner closely with Quality, Regulatory Affairs, Operations, R&D, and Supply Chain to implement system improvements, drive remediation efforts, and enable scalable quality processes that support Dexcom’s global growth. The role requires a strong combination of technical program leadership, quality domain expertise, and cross-functional influence in a highly regulated environment. Dexcom operates in a highly regulated, fast-scaling global environment where quality, compliance, and execution rigor are critical to delivering safe and effective products. As the organization grows in complexity, there is an increasing need for: Coordinated execution of quality transformation and remediation programs Strong governance across quality systems, audits, and regulatory commitments Alignment between Quality, R&D, and Operations on program delivery Scalable, repeatable processes to support global compliance and product lifecycle management The Director, TPM for Quality will play a central role in ensuring these initiatives are executed effectively and consistently across the enterprise.

Requirements

• 12–15+ years of experience in technical program management, quality, or operations in a regulated industry.
• Proven track record leading complex, cross-functional programs in medical device, pharmaceutical, or biotech environments.
• Experience driving initiatives related to: Quality systems (QMS), Regulatory compliance and audits, CAPA and remediation programs.
• Strong understanding of FDA regulations, ISO standards (e.g., ISO 13485), and design controls.
• Demonstrated ability to influence and drive execution in a matrixed global organization.
• Strong execution leader with a bias for results and accountability.
• Ability to operate effectively in ambiguous, high-stakes environments.
• Excellent stakeholder management and cross-functional influence skills.
• Data-driven and detail-oriented with strong problem-solving capability.
• High integrity and commitment to quality and compliance excellence.
• Typically requires a Bachelor’s degree with 15+ years of industry experience.
• 9+ years of successful management.

Nice To Haves

• PMP or equivalent program management certification preferred.

Responsibilities

• Lead a portfolio of high-impact, cross-functional programs within the Quality organization.
• Drive execution of initiatives related to quality systems, compliance, remediation, and continuous improvement.
• Ensure programs are delivered on time, within scope, and aligned with regulatory requirements.
• Establish clear program plans, milestones, risks, and dependencies across stakeholders.
• Provide clear and concise project communication to senior leadership during Management Reviews or other venues.
• Partner with Quality and Regulatory teams to execute programs related to: Quality Management System (QMS) enhancements, Audit readiness and remediation (FDA, ISO, global health authorities), CAPA and compliance-driven initiatives, Post-market surveillance and complaint handling improvement.
• Implement program governance frameworks, including reporting cadence, stage gates, and executive updates.
• Provide visibility into program health, risks, resource needs, and trade-offs.
• Support prioritization and alignment of initiatives with Quality and enterprise priorities.
• Drive accountability across stakeholders for execution and outcomes.
• Partner closely with R&D, Operations, Supply Chain, Regulatory Affairs, and IT to ensure seamless execution of enterprise-wide quality programs.
• Facilitate alignment across functions with competing priorities (e.g., speed, compliance, and cost).
• Serve as a key integrator across product lifecycle and operational processes.
• Apply best practices in program management appropriate for regulated environments.
• Identify and drive opportunities to improve execution rigor, efficiency, and predictability.
• Lead post-program reviews and lessons learned, translating insights into improved practices.
• Support the evolution of Quality project management capability within the organization.
• Define and track KPIs and metrics for program execution and quality outcomes.
• Provide data-driven insights to leadership on progress, risks, and impact.
• Ensure clear linkage between program delivery and business and compliance outcomes.

Benefits

• A front row seat to life changing CGM technology.
• Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Director