Technical Project Manager PMO

Valtech

2d•Hybrid

About The Position

Valtech is seeking a passionate Technical Project Manager / PMO to support the Client domain portfolio and drive cross-team initiatives across the broader Omnichannel landscape, including Client, eCommerce, and Data. This role requires operating in a hybrid delivery environment, combining Waterfall project management discipline with Agile ways of working. The individual will manage both portfolio-level governance and hands-on project delivery for complex, cross-functional initiatives involving multiple IT teams, business stakeholders, architects, vendors, and delivery partners. A strong technical background is required, with comfort in working closely with architects and technical leads to build detailed project plans, track technical activities, identify dependencies, and follow up on execution. The ideal candidate is structured, proactive, connects business priorities with technical execution, and actively drives delivery, clarifies ownership, challenges unclear plans, and helps teams move forward in a fast-paced environment with multiple stakeholders, complex dependencies, and evolving priorities. They should possess strong PMO discipline, solid project management expertise, and enough technical depth to be credible with architects, engineers, and delivery teams.

Requirements

5 YEARS of experience
Proven experience as a Project Manager, Technical Project Manager, or PMO in a complex IT environment.
Strong experience managing project portfolios and cross-functional technology initiatives.
Ability to work in a hybrid delivery model combining Agile and Waterfall methodologies.
Strong technical understanding and ability to work closely with architects and technical teams.
Experience building detailed project plans for complex initiatives involving multiple systems and teams.
Strong ability to track dependencies, risks, technical activities, milestones, and delivery commitments.
Excellent communication skills, with the ability to interact with both technical teams and senior stakeholders.
Strong organizational skills, attention to detail, and ability to bring structure to complex or ambiguous situations.
Ability to operate independently and proactively drive follow-up, alignment, and issue resolution.
Experience working with distributed teams and multiple time zones.
Fluency in English (for Québec-based candidates).

Nice To Haves

Salesforce ecosystem knowledge is a strong plus, especially Salesforce Service Cloud, Marketing Cloud, CRM, or clienteling-related platforms.
Experience in retail, luxury, omnichannel, CRM, clienteling, eCommerce, or data-related domains.
Experience with Jira, Confluence, Smartsheet, Microsoft Project, PowerPoint, Excel, or similar project/portfolio management tools.
Experience with release management, CAB processes, UAT coordination, and production deployment planning.
Experience working with external vendors and system integrators.

Responsibilities

Manage and maintain the Client domain project portfolio, including project status, timelines, risks, dependencies, budget indicators, and key decisions.
Prepare and facilitate portfolio governance meetings, including weekly project reviews, monthly check-ins, and executive-level reporting.
Consolidate inputs from multiple teams and ensure portfolio information is accurate, up to date, and action-oriented.
Track project prioritization, delivery capacity, major milestones, and business/technical impacts across the portfolio.
Identify portfolio-level risks, conflicts, dependencies, and resource constraints, and escalate them when needed.
Support the definition and improvement of PMO standards, templates, reporting, and governance practices.
Lead cross-team initiatives across the Client domain and the broader Omnichannel macro-domain, including eCommerce, Client, and Data.
Build and maintain detailed project plans covering business, functional, technical, architecture, development, integration, testing, deployment, and change management activities.
Work closely with architects, product owners, technical leads, QA, business teams, and vendors to define delivery plans and track execution.
Manage project scope, timelines, dependencies, risks, assumptions, decisions, and action plans.
Work closely with Product Owners and Delivery Managers to ensure that waterfall project requirements are properly integrated and executed within each team’s Agile organization and delivery cadence.
Ensure clear communication between business stakeholders, IT teams, and leadership.
Drive execution follow-up and ensure that technical and functional activities are progressing according to plan.
Support UAT, release preparation, deployment readiness, CAB preparation, and post-golive follow-up when applicable.
Partner with solution architects and technical leads to understand system impacts, integration points, technical dependencies, and delivery constraints.
Track technical activities across multiple teams, including Salesforce, mobile apps, data platforms, integrations, eCommerce, and downstream systems.
Ensure technical plans are detailed enough to identify ownership, sequencing, dependencies, risks, and blockers.
Challenge unclear plans, missing ownership, unrealistic timelines, or incomplete technical assumptions.
Facilitate alignment between architecture, product, engineering, QA, security, infrastructure, and support teams.

Benefits

Comprehensive insurance plan (Gold, Silver, or Bronze modules available, with employer contribution up to 80%)
Short- and long-term disability coverage
Virtual healthcare services via Dialogue
Employee and Family Assistance Program
Complete mental health support program
$500 Personal Spending Account (for healthcare reimbursements, gym memberships, public transit passes, office supplies, or RRSP contributions)
Retirement plan with Valtech matching 100% of RRSP contributions through a Deferred Profit Sharing Plan (DPSP) up to a maximum of 4%
Flexible vacation policy
Personal Technology Reimbursement – $30/month
Winter holiday closures
Flexible scheduling