Director, Technical Architecture and Development

Neocol

About The Position

The Director, Technical Architecture and Development is a right hand to Neocol’s Managing Director of Technical Architecture and Development, sharing responsibility for leading architects and developers. The role sets technical direction on client engagements, keeps delivery on track, drives internal initiatives, and develops team members. The director takes ownership of assigned areas and sees them through independently. This role is suited to an experienced consulting architect ready to step into director-level leadership. Approximately half of the time is billable, involving hands-on architecture work and technical oversight across one or more client engagements. The remaining time is focused on pre-sales leadership, internal initiatives, and team leadership. The director works across delivery teams and portfolios, with teams expected to roll up to this role as the practice grows. Neocol partners with subscription businesses to address complex challenges and support scalable growth. As a Salesforce Summit Partner, it brings expertise in Agentforce Revenue Management and the broader Salesforce ecosystem. The company emphasizes proven playbooks, accelerators, delivery models, expertise, curiosity, ownership, and measurable impact in the subscription economy. Neocol describes its culture as inclusive and people-first, supported by employee-led ERGs, mentorship, competitive compensation, comprehensive benefits, flexibility, and continuous learning. The company is an equal opportunity employer and provides reasonable accommodations to qualified applicants and employees as required by law.

Requirements

At least 8 years of experience building and architecting technical solutions on the Salesforce platform.
Consulting experience, including client-facing delivery at a Salesforce partner or consultancy.
Hands-on experience solutioning and delivering Revenue Cloud or Revenue Lifecycle Management implementations.
At least 3 years of leadership experience, such as technical lead, lead architect, or team lead, including managing or mentoring team members.
Pre-sales experience, including technical solutioning, scoping, and estimation.
Salesforce Platform Developer I and II certifications and at least one architect-level certification.
Experience designing multi-cloud architectures and integrations using REST, SOAP, and event-driven patterns with ERP, CRM, and other enterprise systems.
Strong working knowledge of Apex, Lightning Web Components, and JavaScript, with the ability to review code and guide developers.
Strong understanding of Git and GitHub and deployment of complex changes across environments.
Experience with Agile/Scrum and Waterfall methodologies and the full software development lifecycle.
Working knowledge of consulting engagements, including statements of work, margins, and utilization.
Based in the United States and able to work US business hours.
Executive presence and strong customer-facing skills, including leading requirements workshops, design presentations, and architecture discussions.
Exceptional written and verbal communication skills and comfort with regular client interaction through email and video conferencing.
Ability to manage multiple workstreams or clients at once.
Strong time management, critical thinking, organizational skills, and reliability.
Ownership, an entrepreneurial mindset, self-direction, and ability to work independently and in a group.
Integrity, trustworthiness, honesty, and a positive attitude.

Nice To Haves

Progress toward Certified Technical Architect certification.

Responsibilities

Set and uphold technical standards across client engagements, including solution design, security, performance, data, integration, and deployment approach.
Solution and drive Revenue Lifecycle Management transformations.
Review solution designs, architectural blueprints, and code, and provide practical guidance to architects and developers.
Advise business stakeholders on security, performance, development processes, application governance, and best practices.
Design solutions and integrations with ERP, CRM, billing, and other systems.
Escalate and resolve complex technical problems, providing hands-on architecture support when needed.
Oversee delivery quality on assigned projects, including solution design, build quality, and deployment readiness.
Identify technical risks and delivery issues early, raise them with project teams and the Managing Director, and drive mitigation.
Manage client expectations and address complex problems with clients and third-party partners.
Support engagement scoping, estimation, and technical staffing in partnership with delivery and project management leads.
Partner with architects, project managers, and developers to ensure solutions are well-rounded and delivered as designed.
Lead pre-sales technical solutioning, scoping, and customer conversations, including joint pursuits with Salesforce.
Lead internal initiatives from planning through completion, including new offerings, tooling, and process improvements.
Help build and maintain Neocol’s intellectual property and reusable asset library, including templates, best practices, case studies, and point-of-view papers.
Help recruit and onboard technical team members, including interviewing candidates.
Identify business and technical process gaps and work with others to address them.
Train, coach, and mentor developers and architects in technical and soft skills.
Help team members plan career growth from developer to solution architect and progress toward certifications.
Use code and design reviews as teaching opportunities and run enablement sessions on topics such as cross-cloud architecture and Revenue Cloud.