Director, Synthesio

Ipsos•Chicago, IL

1d•Hybrid

About The Position

As a Director on the Ipsos Social Intelligence Analytics team, you will be joining a passionate and entrepreneurial group of social and digital experts dedicated to delivering impactful business solutions to the world’s biggest brands. You will partner with Fortune 500 clients in tech, retail, manufacturing, media, and CPG to translate unprompted social media data into meaningful, consumer-driven insights with unmatched speed, scale, and authenticity. The Director acts as both a strategic advisor to our clients and an essential team lead cultivating our growing organization through a future-focused lens. Leveraging cutting-edge social intelligence technologies and approaches, you will lead your team from research design through project execution and report development to tell compelling and actionable stories that shed light on the conversations, behaviors, and trends that matter. As someone who believes in the power of the consumer voice, you will ensure that voice is well represented in your clients’ boardrooms, on topics ranging from sustainability and systemic injustice to product innovation, food trends, the media landscape, and more. Further, you will have the opportunity to work with and enhance a state-of-the-art artificial intelligence platform revolutionizing the way the market research industry collects and uncovers deep, human insights.

Requirements

Intellectually curious, social savvy, and data-driven with strong attention to detail and accuracy
At least 6 years of experience in social intelligence, market research (qualitative + quantitative), and/or data analytics, with expertise in leveraging social analytics techniques that transcend platform capabilities.
Demonstrated expertise in adding structure to unstructured data sets through text mining, text analytics, and/or topic modeling approaches that help get beyond simple metrics to in-depth, actionable human-centric insights.
Highly motivated, self-directed, and thrives in managerial role
Client-driven and solution-minded with ability to manage multiple projects simultaneously
Bachelor’s degree or higher; excellent written, verbal, and presentation skills

Responsibilities

Act as a trusted strategic advisor and entrepreneur with a focus on growing the business through impactful solutions rooted in social intelligence, analytics, and traditional quantitative and qualitative market research.
Lead internal teams on research design, project execution, and deliverables to meet and exceed client objectives related to social landscape understanding, key consumer segments, emerging trends, media intelligence, brand health tracking and more
Guide deep quantitative and qualitative assessments of consumer conversations across social media, review sites, forums, and other large, unstructured data sets.
Lead and consult with account teams on strategic approaches to research design, insights development, data visualization, and storytelling that bring the power of social data to life.
Act as a service line mentor and champion to foster team collaboration, development, and expertise through purpose-driven leadership