Director, Supply Operations

Prodege•Remote California, CA

12d•$155,000 - $170,000•Remote

About The Position

This is a role for someone who wants to own the strategic marketplace intersection of client demand, panel capabilities, partner networks, and platform functionality. We are looking for a Director, Supply Operations to build and optimize Prodege supply ecosystem. This is a deeply analytical, hands-on leadership role. You lead by diagnosing delivery bottlenecks, designing supply strategies, and optimizing marketplace unit economics, not by staying at a high-level theoretical layer. If you prefer static operational oversight, this is not the role for you. But if you are a marketplace strategist who owns the supply lifecycle end-to-end, from demand forecasting and partner performance management to survey routing optimization and gross margin expansion, keep reading. You will manage the supply architecture for a global platform serving over 120 million registered users. Supported by a sophisticated data infrastructure and our Blackstone investment in early 2026, you will have the mandate and resources needed to build a scalable, high-efficiency supply network. If you enjoy solving complex supply and demand puzzles, working across product, analytics, and revenue teams, and driving operational profitability, this role is for you. Prodege A cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty and product adoption. Bolstered by a major investment by Blackstone in the first quarter of 2026, Prodege looks forward to more growth and innovation to empower our partners to gather meaningful, rich insights and better market to their target audiences.

Requirements

Eight (8) or more years of experience within market research, sample operations, panel management, respondent supply, or marketplace operations
Four (4) or more years in a leadership role managing supply strategy, marketplace performance, or supplier ecosystems
In-depth expertise in online survey sampling, feasibility modeling, incidence rates, quota management, and survey routing dynamics
Proven track record of managing both proprietary panel assets and third-party sample provider networks
Strong analytical capability with proficiency in evaluating operational dashboards, unit economics, and gross margin optimization
Demonstrated cross-functional leadership skills with the ability to influence revenue, product, and finance stakeholders
Ability to operate effectively across a remote, global organization spanning multiple regions and time zones

Nice To Haves

Bachelor of Arts or Bachelor of Science degree
Experience building automated supplier scorecards, inventory forecasting tools, or audience feasibility engines
Direct experience developing survey routing logic, profiling algorithms, or marketplace matching rules
Familiarity with advanced respondent validation, digital fingerprinting, and automated fraud prevention technologies

Responsibilities

Forecast client demand patterns, identify potential audience shortages, and deploy targeted supply expansion solutions
Evaluate partner performance across geography, speed, cost, respondent quality, and delivery reliability to optimize portfolio mix
Diagnose project-level delivery bottlenecks and analyze fulfillment metrics including fill rates, conversion rates, and time to fill
Partner with product and engineering teams to identify and prioritize platform features that enhance routing efficiency and inventory visibility
Advise sales, client success, and research teams on feasibility, pricing implications, incidence expectations, and achievable project timelines
Collaborate with finance to track gross margin impact, manage supplier cost inflation, and align pricing guidance with operational realities