Director, Supply Chain Continuous Improvement

TBC Corporation•Lake Park, FL

About The Position

TBC Corporation is seeking a Director, Supply Chain Continuous Improvement to lead enterprise-wide operational excellence across its supply chain. The role develops and leads a continuous improvement strategy aligned with corporate objectives and growth priorities, establishes standardized frameworks and governance, and manages a pipeline of initiatives to improve productivity, costs, quality, and service delivery. The Director partners with distribution, transportation and logistics, planning, customer service, safety, and regional leadership teams to improve operations across geographically dispersed U.S. and Mexico sites. The role addresses distribution center performance, transportation efficiency, planning and inventory outcomes, customer experience, safety, and financial performance. It also coaches leaders and teams in Lean and Six Sigma, develops training and improvement tools, and champions a sustained culture of accountability and continuous improvement.

Requirements

  • 10 or more years of progressive supply chain, operations, logistics, or continuous improvement leadership experience.
  • Experience leading enterprise-wide continuous improvement programs in a large-scale distribution, logistics, retail, manufacturing, or wholesale environment.
  • Experience supporting multi-site operations with geographically dispersed facilities.
  • Strong understanding of warehouse operations, transportation, planning, customer service, and safety functions.
  • Demonstrated success leading cross-functional improvement initiatives with measurable financial and operational results.
  • Lean Six Sigma Black Belt or Master Black Belt.

Nice To Haves

  • APICS/ASCM certification such as CPIM, CSCP, or CLTD.
  • Project Management Professional (PMP) certification.

Responsibilities

  • Develop and lead an enterprise-wide supply chain continuous improvement strategy aligned with corporate objectives and growth priorities.
  • Design, implement, and sustain a standardized continuous improvement framework across supply chain functions.
  • Establish governance processes, project selection criteria, performance review cadences, and accountability mechanisms.
  • Build and maintain a pipeline of initiatives that improve productivity, reduce costs, enhance quality, and strengthen service delivery.
  • Develop annual and multi-year operational excellence roadmaps with priorities, milestones, and expected outcomes.
  • Partner with distribution leadership to identify and eliminate operational inefficiencies across the distribution network.
  • Improve labor productivity, throughput, inventory accuracy, storage utilization, order fulfillment, and service levels.
  • Standardize best practices, workflows, operating procedures, and performance metrics across distribution centers.
  • Lead value stream mapping and process optimization to increase operational effectiveness and capacity utilization.
  • Support automation, technology, and warehouse optimization initiatives that improve efficiency and scalability.
  • Partner with transportation and logistics leadership to optimize international, domestic, and final-mile operations.
  • Identify freight savings opportunities and improve efficiency across ocean, air, drayage, truckload, less-than-truckload, parcel, and final-mile delivery operations.
  • Reduce transportation costs while maintaining or improving customer service levels.
  • Collaborate with planning teams to improve forecast accuracy, inventory deployment, replenishment strategies, and sales and operations planning processes.
  • Implement improvements that increase inventory turns and service levels and improve working capital performance.
  • Develop standardized planning processes and performance measures.
  • Partner with customer service leadership to improve customer experience, order accuracy, responsiveness, and issue resolution.
  • Improve service quality while reducing costs and eliminating non-value-added activities.
  • Partner with safety leadership to embed safety principles into continuous improvement programs and initiatives.
  • Lead initiatives to reduce workplace incidents, strengthen compliance, and reinforce a culture of safety.
  • Develop and manage a project portfolio focused on reducing operating expenses and improving productivity.
  • Quantify project benefits and ensure financial results are tracked, validated, and reported accurately.
  • Support annual budgeting and strategic planning by identifying opportunities to exceed financial targets.
  • Partner with Regional Managing Directors to identify improvement opportunities and develop tactical action plans for better-than-budget performance.
  • Facilitate operational reviews, root cause analyses, and performance improvement workshops.
  • Guide regional leadership teams in prioritizing initiatives with the greatest operational and financial impact.
  • Provide coaching, guidance, and project support to enable successful execution and sustainment of improvement initiatives.
  • Champion operational excellence, accountability, and continuous improvement across the organization.
  • Develop training programs and continuous improvement toolkits to build organizational capability.
  • Facilitate Kaizen events, continuous improvement workshops, and leadership development programs.
  • Coach managers and functional leaders in Lean and Six Sigma methodologies.
  • Promote adoption and consistent application of best practices across U.S. and Mexico operations.
  • Perform other duties as assigned.

Benefits

  • Market-competitive compensation.
  • 401(k) and Roth plans with company match and immediate 100% vesting.
  • Comprehensive medical, dental, and vision benefits.
  • Company-paid short-term disability and employer-subsidized long-term disability.
  • Company-paid life insurance.
  • Discounted tire purchasing.
  • Tuition reimbursement.
  • Employee assistance program.
  • Generous paid vacation and paid time off.
  • Customizable voluntary benefits.
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