Director, Student Well-Being - School of Medicine

Brigham Young University • Provo, UT

5d • $92,000 - $119,000 • Onsite

About The Position

The Director of Student Well-Being provides strategical oversight and operational leadership for the student well-being programming in the BYU School of Medicine. This role is responsible for developing, implementing, and assessing the wellness programming within the Office of Student Experience and Well-Being (OSEW) and provides confidential mental health counseling. The position requires a collaborative leader who can integrate wellness support (mental health counseling and well-being programming) into the medical curriculum and develop evidence-based interventions for students at risk. The Director will serve as a key liaison between faculty, students, and external stakeholders, fostering an environment of excellence and innovation in medical education. This position plays a key role in ensuring mental health counseling within the School of Medicine aligns with the school’s mission to “provide a spiritually grounded and scientifically rigorous education for physicians who will minister to God’s children throughout the world as healers, teachers, researchers, leaders, and disciples of Jesus Christ.”

Requirements

• Master's degree in clinical mental health counseling, social work, marriage and family therapy, counseling psychology, professional counseling, or a closely related clinical field.
• Current Utah independent licensure, or eligibility for Utah licensure by start date, as a mental health provider qualified for independent clinical practice (e.g., LCSW, LMFT, LCMHC, licensed psychologist).
• At least three years of post-graduate clinical experience providing mental health treatment; experience with college, graduate, professional, or health professions students preferred.
• Experience designing, implementing, assessing, or improving student well-being programs, counseling services, or learner-support initiatives.
• Clinical competence in assessment, individual therapy, crisis intervention, risk management, documentation, and referral.
• Knowledge of medical student stressors, burnout, help-seeking barriers, and contemporary student well-being models.
• Sound judgment with sensitive and confidential information.
• Strong written, verbal, interpersonal, consultation, and collaboration skills.
• Understanding of applicable confidentiality, privacy, mandatory-reporting, and professional ethics requirements.
• Ability to maintain clear role boundaries between counseling, student support, and academic assessment.

Nice To Haves

• Doctorate or advanced training in a relevant clinical, counseling, psychology, social work, education, or student affairs field.
• Experience in medical education or another health professions education setting.
• Experience coordinating campus and community referral pathways, group programming, and crisis-response protocols.
• Demonstrated ability to advance the mission of BYU and the School of Medicine while serving students with professionalism, empathy, and discretion.
• Group therapy, psychoeducational workshop, or skills-based group facilitation experience.
• Experience serving students from varied backgrounds and circumstances with cultural humility and respect.
• Ability to translate assessment data into practical improvements in programs, services, and communication.

Responsibilities

• Provide confidential individual counseling to medical students within the Director's professional licensure and scope of practice.
• Conduct proactive assessment, short-term treatment planning, crisis intervention, and risk management for common medical school concerns.
• Refer or coordinate warm handoffs to BYU Counseling and Psychological Services (CAPS), the BYU Student Health Center, psychiatric services, telehealth options, or community providers when needs exceed scope or capacity.
• Provide crisis assessment and consultation during business hours and coordinates with established university emergency protocols for urgent or after-hours concerns.
• Maintain confidential clinical records in a secure system separate from academic records.
• Oversee and direct mental health services for the School of Medicine, including supervising personal counselors.
• Design and lead the medical student well-being program in alignment with the BYU School of Medicine mission, and medical education standards.
• Develop evidence-informed programming across key dimensions of well-being, including physical, spiritual, emotional, social, financial, and intellectual.
• Create annual programming plans aligned with the academic calendar, high-stress transitions, and clinical training demands.
• Advise OSEW and School of Medicine leaders on student well-being needs, help-seeking barriers, burnout prevention, and system-level contributors to student stress.
• Maintain current well-being resources on the OSEW website and represent BYU School of Medicine in relevant well-being forums and committees.
• Coordinate mental health access pathways with BYU CAPS, the BYU Student Health Center, the University Accessibility Center, Financial Aid and Scholarships, the Office of Student Progress, and community providers.
• Maintain clear student-facing guidance for routine counseling, urgent concerns, crisis response, after-hours support, and referral options.
• Consult and collaborate with faculty and staff regarding students of concern while protecting student confidentiality and role boundaries.
• Review service capacity, utilization trends, student satisfaction, and crisis-response procedures with appropriate campus partners using aggregate or de-identified information whenever possible.
• Assess student well-being needs and program effectiveness through surveys, student feedback, utilization trends, and relevant national or internal data sources.
• Prepare reports and recommendations for the Associate Dean of Student Experience and Wellbeing and relevant School of Medicine committees.
• Use assessment results to improve programming, communication, resource allocation, and referral pathways.
• Maintain confidentiality protocols that keep counseling and well-being information separate from academic progress data.
• Provide orientation sessions, workshops, and outreach that reduce stigma, teach practical coping skills, and encourage early help-seeking.
• Partner with Learning Communities, student organizations, and campus well-being initiatives to promote belonging and healthy patterns of student life.
• Support OSEW participation in signature student events, including orientation, White Coat Ceremony, and Learning Community activities.
• As the program grows, assist with recruiting, onboarding, and administrative oversight of additional well-being and counseling staff in coordination with the Associate Dean of Student Experience and Well-being.
• Be an active participant on the OSEW committee.
• Perform other duties as assigned.

Benefits

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long-term disability benefits
• Paid parental and maternity leave
• Wellness Program
• Free on-campus parking
• Free UTA passes for employees, spouses, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

What This Job Offers

• Job Type: Full-time
• Career Level: Director