Director, Student Accessibility & Civil Rights Support

ROCKY MTN UNIVERSITY OF HEALTH•Provo, UT

2d•Onsite

About The Position

The Director of Accessibility Services and Civil Rights Support manages Rocky Mountain University of Health Professions’ student disability accommodation process and supports equitable access to University educational programs, services, and activities. The role also serves as the University’s ADA Coordinator and Title IX Coordinator, providing student-facing accessibility and civil rights support while coordinating with faculty, academic programs, and University offices. The Director guides students through accommodations and support processes, coordinates implementation with campus partners, and provides information about policies, reporting options, resources, supportive measures, and applicable processes. The position facilitates formal student civil rights and Title IX investigations with trained investigators and refers matters requiring formal review to appropriate University officials. The role develops procedures, training, educational resources, outreach, and campus communications; maintains knowledge of relevant laws and practices; and uses service data and assessment to identify barriers and recommend improvements. The Director also serves as co-chair of the campus-wide Authentic Inclusion Committee and collaborates with faculty and students to support diverse and multicultural interests across campus. This is an on-site position with the potential for one remote workday per week. Standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Work is primarily in a typical office environment and involves sedentary work with occasional lifting of up to 10 pounds.

Requirements

Bachelor’s degree in higher education, student affairs, public administration, human resources, social work, counseling, law, or a related field; an equivalent combination of relevant education and experience may be considered.
Obtain Title IX and ADA/Section 504 professional certification by the end of the first year of employment and maintain it throughout employment.
At least three years of progressively responsible experience in higher education, student services, civil rights compliance, Title IX, ADA/Section 504, accommodations, case management, policy interpretation, or a closely related area.
Working knowledge of ADA, Section 504, Title IX, VAWA, FERPA, and related civil rights and higher education compliance requirements.
Ability to manage sensitive cases, interpret policy, evaluate documentation, determine reasonable accommodations, and prepare clear written reports.
Strong analytical, conflict-resolution, organizational, project-management, interviewing, advising, and problem-solving skills.
Excellent written, verbal, presentation, and interpersonal communication skills, with the ability to work effectively with students, faculty, staff, and senior leadership.
Ability to manage multiple priorities independently, meet deadlines, exercise sound judgment, maintain confidentiality, and remain neutral in complex or emotionally charged matters.
Ability to review processes, identify improvement opportunities, and lead collaborative change.
Proficiency with Microsoft Office and ability to use case-management, records, and compliance-tracking technologies.

Nice To Haves

Master’s degree or other advanced degree in higher education administration, student affairs, public administration, law, human resources, counseling, social work, psychology, or a related field.
Five or more years of progressively responsible experience involving civil rights compliance, Title IX, ADA/Section 504, accessibility, accommodations, or related higher education functions.
Experience leading or coordinating cross-functional teams, hearing personnel, committees, or complex compliance processes.
Professional certification in Title IX, ADA/Section 504, civil rights compliance, or a related area.
Experience with compliance case-management systems, investigations, assessment, reporting, and training development.

Responsibilities

Manage the student disability accommodation process, including intake, documentation review, eligibility determinations, reasonable accommodations, renewals, follow-up, and confidential case records.
Coordinate accommodation implementation with students, faculty, program directors, academic leadership, and other University personnel.
Serve as RMU’s ADA Coordinator and Title IX Coordinator, providing students with information about policies, reporting options, resources, supportive measures, and applicable processes.
Facilitate formal student civil rights and Title IX investigations with trained investigators and refer matters requiring formal review to appropriate University officials.
Partner with University offices to address accessibility needs involving facilities, technology, clinical education, University activities, and other aspects of the student experience.
Maintain current knowledge of ADA, Section 504, Title IX, relevant regulations, guidance, and emerging practices in postsecondary disability services.
Develop procedures, training, educational resources, outreach, and campus communications related to accommodations, accessibility, Title IX, civil rights, and inclusive practices.
Collect and analyze accommodation and service-utilization data, identify barriers, recommend improvements, and support resolution of disability-related concerns and grievances.
Serve as co-chair of the campus-wide Authentic Inclusion Committee and collaborate with faculty and students to support diverse and multicultural interests across campus.
Perform other duties as assigned.