Deputy Director, Office of Civil Rights

San Mateo County Transit District•Millbrae, CA

About The Position

The Deputy Director, Office of Civil Rights (OCR) ensures that federal and diversity goals are communicated, implemented, and addressed. The role oversees equal employment opportunity (EEO), Disadvantaged Business Enterprise (DBE) utilization, prevailing-wage compliance, and related Civil Rights programs for the San Mateo County Transit District (SamTrans) and the Peninsula Corridor Joint Powers Board (Caltrain). The Deputy Director oversees the development and administration of EEO, DBE, Labor Compliance, Title VI, and Diversity, Equity, and Inclusion programs and strategies. The position advises the General Manager/CEO, Executive Team, and other stakeholders; serves as the liaison to federal and local agencies; and supervises staff. The role also represents OCR at District Leadership Meetings and develops regular reports on program metrics, goals, issues, and challenges. The position requires sufficient experience, training, and/or education to demonstrate the ability to perform its essential functions. A bachelor’s degree in a related field is typical, but relevant work-related experience may be accepted in lieu of a degree. Candidates need six years of full-time experience in EEO, DBE, Labor Compliance, and/or Title VI program management, including three years of full-time management experience. Public-agency experience and experience addressing sensitive community and organizational issues are preferred.

Requirements

  • Bachelor’s degree in Business Administration, Public Administration, Human Resources, Industrial Relations, or a related field, or relevant work-related experience accepted in lieu of a degree.
  • Six years of full-time experience with EEO, DBE, Labor Compliance, and/or Title VI program management.
  • Three years of full-time management experience included within the required experience.
  • Ability to analyze and assess operational needs and make appropriate adjustments.
  • Effective written and oral communication skills.
  • Ability to exercise discretion and good judgment.
  • Strong interpersonal skills, including the ability to listen well.

Nice To Haves

  • Experience in a public agency.
  • Experience identifying and responding to sensitive community and organizational issues.

Responsibilities

  • Oversee the development and administration of EEO, DBE, Labor Compliance, and Title VI programs.
  • Develop policies and procedures to comply with EEO, DBE, Title VI, and prevailing-wage laws and regulations, and recommend operational changes as appropriate.
  • Advise the General Manager/CEO, Executive Team, and stakeholders, and report on program goals, issues, objectives, challenges, and metrics.
  • Oversee investigations of employee appeals, discrimination complaints, and employment inquiries involving applicable civil rights and employment laws.
  • Lead the District’s Diversity, Equity, and Inclusion strategy and goals.
  • Serve as liaison between the District and the FTA, federal agencies, and local agencies on EEO, DBE, and Civil Rights programs.
  • Supervise staff, including hiring, mentoring, taking corrective or disciplinary action, supporting training and professional development, setting performance objectives, and evaluating performance.
  • Oversee development of the District Equal Employment Opportunity Plan.
  • Advocate for SamTrans and Caltrain policies and practices that promote fair and equal employment, DBE utilization, and payment of prevailing wages.
  • Oversee complaint resolution and preparation of responses to discrimination charges.
  • Oversee EEO training for employees and managers.
  • Serve as the DBE Liaison Officer and EEO Officer for Caltrain and SamTrans, consistent with applicable U.S. Department of Transportation guidance.
  • Represent OCR at District Leadership Meetings.
  • Develop regular reports for the executive team and other stakeholders on program metrics and areas of responsibility.
  • Perform job duties safely, promote safety awareness, and follow safety procedures to reduce or eliminate accidents.
  • Evaluate job performance based on staff professional development, including mentoring and identifying career-development opportunities.
  • Perform a variety of professional duties in assigned areas of responsibility.
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