Director of Student Accessibility Services

Carroll University•Waukesha, WI

12d

About The Position

Carroll University seeks a Director of Services for Students with Disabilities to provide departmental leadership, staff supervision, and administrative oversight for student disability services. The Director oversees personnel, student satisfaction, budgets, technology, operations, assessment, planning, and compliance, and serves as the lead administrator, trainer, and consultant on student disability issues. The role ensures compliance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and other applicable disability regulations. The Director evaluates medical and psychological documentation and assessment results, determines and monitors reasonable academic accommodations, maintains confidential records, and assists families, schools, and care providers with accommodation planning. The position develops and reviews policies and procedures, creates disability-awareness curricula, trains students, faculty, and staff, investigates compliance complaints, and advocates for and liaises with students with disabilities. The Director also forecasts accommodation-related budget needs, collaborates with the Student Life team and university community, and participates in the administrative response to student emergencies. Carroll University emphasizes social justice, diversity, equity, inclusion, and belonging. Candidates must support and advance the University mission. This position is designated as a Campus Security Authority and requires reporting Clery crimes to Public Safety and completing annual training on reporting responsibilities.

Requirements

Master’s degree in social work, counseling, disability services, student affairs, higher education, or a related field; alternatively, 10 years of relevant leadership experience in the disability field may substitute for the degree.
At least five years of progressive experience in disability support services, policy compliance, or a related field, unless qualifying leadership experience is substituted for the degree.
Thorough understanding of disability regulations in an educational setting.
Demonstrated experience training and educating stakeholders about disability accommodations, best practices, and compliance.
Knowledge of assessments and diagnostic tools used to determine accommodation needs and ability to interpret assessment results.
Strong familiarity with applicable state and federal disability laws and regulations, including the ADA and Section 504 of the Rehabilitation Act.
Understanding of technologies used in disability support.
Proficiency with Microsoft Office Suite.
Outstanding written, verbal, and interpersonal communication skills.
Demonstrated commitment to diversity, equity, and inclusion and a passion for serving a diverse student population.
Excellent organizational skills, attention to detail, and accountability.
Student-focused sense of urgency and responsiveness.
Crisis or emergency management experience.
Ability to work effectively with people regardless of age, gender, race, sexual orientation, ethnicity, religion, ability, socioeconomic background, or job type.
Willingness and ability to support and advance the University mission.
As a designated Campus Security Authority, report Clery crimes to Public Safety and complete annual training about reporting responsibilities.

Responsibilities

Provide supervision and leadership for departmental staff and oversee personnel, student satisfaction, budget, technology, operations, assessment, planning, and compliance.
Serve as the lead administrator, trainer, and consultant for student disability issues.
Understand and analyze tests and interpret medical and psychological documentation.
Analyze student academic difficulties and determine, coordinate, and monitor appropriate academic accommodations.
Assist parents, high schools, and care providers in developing accommodation plans for students.
Direct the development, review, and revision of written policies, guidelines, and procedures for determining reasonable accommodations.
Develop disability-awareness curricula for faculty and staff to promote inclusion, community awareness, and retention of students with disabilities.
Act as a liaison, advocate, and resource for students with disabilities.
Conduct information and in-service training for faculty, staff, and students about program objectives, ADA/Section 504 compliance, and disability issues.
Investigate compliance complaints as appropriate.
Interpret federal and state laws and regulations and develop and implement policies, procedures, and forms to achieve ADA compliance.
Maintain ADA files and ensure supporting documentation is received for accommodation claims and decisions.
Maintain current, confidential records for registered students with disabilities.
Forecast budget implications of accommodations.
Participate in collaborative programming with Student Life staff and the University community.
Participate as a member of the administrative team for student emergencies.
Report Clery crimes to Public Safety and complete annual training on reporting responsibilities.
Perform other duties as assigned.
Support and advance the University mission.