Director, Strategy – Carondelet St Joseph’s Hospital

Conifer Health Solutions•Tucson, AZ

About The Position

The Director, Strategy at Carondelet St. Joseph’s Hospital leads the development and implementation of facility business strategy, including initiatives to improve market share and meet market demand. The role analyzes market dynamics, industry trends, competition, and internal performance data; leads annual business planning and forecasting; advises the CEO on short- and long-term strategy; and aligns leaders around measurable strategic and operational objectives. The Director supports development and expansion of inpatient and outpatient service lines. This includes evaluating opportunities, building consensus, collaborating with hospital and health system leaders and physicians, understanding implementation needs, monitoring performance indicators, and gathering competitive intelligence. The role also works with other Tenet and Tenet joint-venture facilities to develop network opportunities and service-line enhancements. The position leads the Provider Outreach Program and physician relationship strategies, including outreach objectives, physician manpower plans, recruitment collaboration, and monitoring progress against service-line goals. It analyzes internal and external data to identify opportunities, understand business trends, and take corrective action. The Director also leads consumer engagement and marketing strategies that differentiate facility services, educate consumers about care options, and improve the patient experience within budget guidelines. As a healthcare leader, the Director is expected to build collaborative relationships, communicate effectively, influence outcomes, drive organizational performance and change, exercise analytical judgment, shape strategy, develop talent, and deliver business results while maintaining a focus on quality, service, compliance, and cost-conscious care.

Requirements

At least five years of experience in strategic planning and healthcare strategy or development.
Experience developing complex business plans and using data to drive strategy.
Knowledge of healthcare organization and administration, and of standards and laws applicable to strategy, planning, and facility operations.
Knowledge of healthcare, strategic, and financial planning.
Proven financial management skills, including ability to focus on profit and loss, reach closure, and accomplish objectives on time.
Knowledge of interactive planning, participatory management, and influence management principles.
Skill in executing strategy and solving problems, including gathering facts, asking effective questions, following up, and prioritizing based on business opportunity.
Ability to identify trends and developments and direct development of business plans and pro formas.
Strong project management and follow-through from vision to execution, with measurable bottom-line results.
Ability to work cross-functionally, unite constituencies, and accomplish goals and organizational change.
Ability to build physician relationships, engage physicians in key decisions, and understand and respond to physician needs.
Strong team-building and motivational skills, including the ability to accomplish goals through others.
Ability to navigate hospital dynamics and align disparate groups toward common objectives.
Proactive communication skills and ability to address issues before they become problems.
Ability to support high-quality, cost-effective care through innovation and positive employee and physician relations.
Excellent interpersonal skills, active listening, broad thinking, and ability to work with diverse constituencies.
Clear and effective verbal and written communication skills.
High personal and professional integrity, sound judgment, and ability to establish credibility with peers, senior leaders, medical staff, and the Board.
Collaborative management style that encourages employee voice and full team participation.
Undergraduate degree in Business or a relevant field.

Nice To Haves

Advanced degree in Business, Healthcare Administration, or Public Health.
Experience or demonstrated capability in providing high-quality, cost-effective care through innovation, reputation, and positive employee and physician relations.

Responsibilities

Lead development and implementation of facility business strategy to improve market share and meet market demand.
Analyze market dynamics, trends, competition, and internal data to identify opportunities and guide strategy.
Lead annual business planning and prepare forecasts; advise the CEO on short- and long-term strategies.
Establish and influence achievement of goals, targets, and metrics aligned with strategic and operational objectives.
Lead the senior executive team in advancing system short- and long-term strategic plans.
Evaluate and build consensus for new or expanded inpatient and outpatient services and programs based on community needs and market opportunities.
Collaborate with health system, hospital, department, and physician leaders to develop service lines and achieve quality, service, operational, and financial goals.
Assess implementation requirements for service-line initiatives, including capital, equipment, staffing, education, quality metrics, and costs.
Monitor service-line performance using indicators such as volume, outcomes, and market share; gather competitive intelligence.
Engage physicians, community facilities, payers, providers, and employers to assess support for strategic initiatives and service-line development.
Collaborate with Tenet and Tenet joint-venture facilities to develop network opportunities and service-line enhancements.
Manage the Provider Outreach Program, set team performance objectives, identify outreach partners, establish strategies and metrics, and monitor progress.
Ensure community, physician, and longitudinal care partners are aware of initiatives and address service issues affecting program development.
Develop physician relationships and manpower plans aligned with facility service-line plans and community needs; collaborate with physician recruiters.
Maintain visibility with the physician community and support change efforts that build physician loyalty and enhance patient experience.
Use internal and external data to make fact-based decisions, identify business opportunities, understand trends, and implement corrective action when appropriate.
Lead consumer engagement and marketing plans that differentiate services, educate consumers about care options, and improve patient experience within budget guidelines.
Serve on patient advisory, physician leadership, and patient satisfaction committees.
Build quality relationships, communicate effectively, influence behaviors and outcomes, drive organizational performance, and exercise critical judgment.
Develop high-performing teams through feedback, coaching, workforce planning, and talent development.
Drive business excellence by meeting department metrics, improving processes, managing staffing to budget, and supporting compliance and cost-conscious quality.