Director, Strategy, Innovation & Partnership

Target • Minneapolis, MN

2d • $135,000 - $243,000 • Hybrid

About The Position

The Guest Engagement organization at Target is responsible for fueling the continued success of one of the world’s most beloved brands. This creative, insight-driven team focuses on inspiring and surprising guests by deeply understanding them and business priorities, translating insights into meaningful interactions that build long-term loyalty and brand love. Within the Loyalty team, this role will lead enterprise strategy for Target Circle promotional events and priority audience plans, driving measurable guest and business impact. This position sits at the center of enterprise collaboration, connecting Marketing, Merchandising, Digital, and Experience teams to deliver integrated, guest-centric activations that advance both program and enterprise goals. The Loyalty team is seeking a Director to lead strategy, innovation, and partnerships for its loyalty ecosystem. This role is responsible for shaping the future of loyalty at Target, defining where the company plays, how it differentiates, and how it expands value for guests through new capabilities and partnerships. Leading a small, high-performing team, the Director will bring an external lens on competitors, industry trends, and emerging models, translating insights into actionable strategies that drive long-term growth and guest engagement.

Requirements

• 10–12 years of experience in strategy, innovation, partnerships, or related fields
• 3+ years of people leadership experience
• Strong experience in strategic planning, business case development, or new venture/initiative development
• Proven ability to influence senior stakeholders and drive cross-functional alignment

Nice To Haves

• Experience in loyalty, membership, or customer engagement programs
• Background in retail, e-commerce, fintech, or marketplaces
• Experience evaluating or managing strategic partnerships
• Familiarity with test-and-learn or innovation frameworks

Responsibilities

• Define and evolve the long-term strategy and roadmap for the loyalty program.
• Ensure alignment with enterprise priorities across merchandising, marketing, and digital.
• Identify where loyalty can uniquely drive guest growth, engagement, and differentiation.
• Lead the innovation agenda for loyalty, identifying new capabilities, experiences, and business models.
• Drive test-and-learn initiatives to pilot and scale new program features.
• Bring forward forward-looking perspectives to future-proof the program.
• Monitor competitive loyalty programs and broader industry trends.
• Translate insights into strategic recommendations that strengthen Target’s market position.
• Define and execute partnership strategy to expand the value of the loyalty ecosystem.
• Identify, evaluate, and prioritize partnerships (e.g., financial, retail, experiential, digital).
• Build business cases and support execution of high-impact partnerships.
• Partner closely with Product, Marketing, Finance, and Enterprise Strategy teams.
• Influence decisions through structured thinking, clear storytelling, and strong business cases.
• Align stakeholders across multiple priorities to drive execution.

Benefits

• Comprehensive health benefits and programs (medical, vision, dental, life insurance)
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed