Director, Strategy and Business Performance

The Ritz-Carlton Yacht CollectionFort Lauderdale, FL
Hybrid

About The Position

Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe. The Essence of Excellence: The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor. The Employee Promise At The Ritz-Carlton, our Ladies & Gentlemen are the most important resource in our service commitment to each other and our guests. By applying the principles of trust, honesty, respect, integrity, and commitment, we empower and nurture talent to the benefit of each individual and the company. The Ritz-Carlton fosters a culture where all are valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened. Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.

Requirements

  • Bachelor’s degree in Business Administration, or related field (advanced degree preferred) and/or 6+ years of progressive leadership in strategy
  • 8+ Years Experience leading business strategy that turns into execution and has material business impact.
  • Manage cross functional execution and drive business outcomes timely
  • Experience at top firms (McKinsey, BCG, Bain preferred)
  • Strong analytical and problem-solving skills
  • Experience with KPIs and performance frameworks
  • Ability to influence and partner with key senior stakeholders
  • Strong communication skills
  • Ability to work in fast-paced environments

Nice To Haves

  • advanced degree preferred

Responsibilities

  • Build and lead a high-performing Strategy & Business Performance function, fostering a culture of accountability, analytical rigor, and results orientation.
  • Coach and develop team members, strengthening capabilities in structured problem-solving, strategic thinking, and executive communication.
  • Serve as a role model for high standards, intellectual curiosity, and a bias for action.
  • Lead the development and continuous refinement of the company’s corporate strategy and long-term roadmap, ensuring alignment with business objectives and market opportunities.
  • Translate strategic priorities into clear, actionable enterprise themes and focus areas.
  • Drive the annual strategic planning process and quarterly strategy refresh cycles, ensuring alignment across executive leadership.
  • Facilitate structured discussions with leadership to define priorities, evaluate trade-offs, and align on direction.
  • Identify, define, and shape enterprise-wide strategic initiatives that address key business opportunities and performance gaps.
  • Develop clear problem statements, initiative scope, value drivers, and expected business outcomes for each initiative.
  • Establish success metrics and value realization frameworks to track impact and ensure accountability.
  • Partner with executive stakeholders to refine initiative design and align objectives, scope, and expected results.
  • Collaborate with the Enterprise Portfolio Management Office to transition initiatives into execution with clarity of scope, milestones, and success criteria.
  • Maintain strategic oversight of initiative performance, challenging progress, identifying risks to value delivery, and recommending adjustments, reprioritization, or termination as needed.
  • Work in close partnership with initiative owners throughout the lifecycle, providing ongoing strategic guidance, hands-on problem solving, and constructive challenge to ensure initiatives achieve intended outcomes.
  • Partner closely with business and initiative owners as an embedded strategic advisor to drive performance improvement and delivery of strategic objectives.
  • Work alongside leaders to diagnose performance gaps, identify root causes, and co-develop actionable solutions that accelerate value delivery.
  • Support initiative owners in refining approaches, removing barriers, and improving outcomes through hands-on problem solving and continuous engagement.
  • Establish and monitor KPIs aligned to strategic objectives, ensuring transparency into performance and progress.
  • Lead the preparation and facilitation of monthly and quarterly business performance reviews with executive leadership, focusing on insights, actions, and measurable improvement—not just reporting.
  • Drive outcomes through active partnership, influence, and challenge, ensuring initiatives deliver against intended business impact.
  • Provide independent, data-driven challenge to initiative progress, assumptions, and results to ensure alignment with strategic objectives.
  • Collaborate with the Enterprise Portfolio Management Office to ensure performance insights are translated into execution actions, while maintaining clear ownership boundaries.
  • Maintain a continuous focus on value realization across initiatives and enterprise priorities.
  • Serve as a trusted advisor to senior leadership, providing structured, data-driven insights to support key business decisions.
  • Develop high-quality executive materials that clearly articulate issues, options, and recommended actions.
  • Drive alignment across leadership teams by framing trade-offs, clarifying priorities, and facilitating decision-making.
  • Challenge assumptions and provide objective perspectives to ensure decisions are grounded in data and aligned with strategy.
  • Act as a trusted advisor to business leaders, positioning the Strategy & Business Performance function as a value-adding partner rather than a governance or enforcement layer.
  • Partner closely with Finance, Revenue Management, Operations, Sales and Marketing, and other functions to align strategic priorities with financial planning and operational execution.
  • Facilitate cross-functional alignment on key initiatives and enterprise priorities.
  • Ensure consistent communication and coordination across teams to support delivery of strategic objectives.
  • Establish and maintain governance structures for strategy and business performance, including meeting cadence, reporting frameworks, and escalation mechanisms.
  • Define and reinforce clear roles and responsibilities between Strategy, Business Performance, and the Enterprise Portfolio Management Office.
  • Continuously improve tools, processes, and methodologies to enhance the effectiveness of strategic planning and execution.
  • Ensure governance forums are focused on driving decisions, accountability, and performance improvement rather than status reporting alone.
  • Leverage internal and external data sources to generate actionable insights that inform strategy and performance improvement.
  • Develop analytical frameworks to evaluate business performance, opportunities, and risks.
  • Monitor industry trends, competitive dynamics, and emerging opportunities to maintain a forward-looking perspective.
  • Translate complex data into clear, compelling narratives for executive audiences.
  • Promote a culture of accountability, transparency, and results-driven performance across the organization.
  • Encourage disciplined decision-making and a focus on delivering measurable business impact.
  • Reinforce alignment with The Ritz-Carlton Yacht Collection values and commitment to excellence.
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