Director, Strategic Partners

Xero
$148,000 - $190,000Remote

About The Position

As the commercial owner and senior people leader for our Accountant & Bookkeeping Partner Channel in the US, you will shape the strategy, execution, and performance of our Enterprise business. In this highly visible leadership position, you will lead teams dedicated to managing our signed Enterprise partners and owning our key enterprise payments relationships. Your core focus will be driving retention, expansion, and multi-product adoption across one of the fastest-growing segments at Xero. By driving a true sales-led motion, you will help our largest partners unlock growth, expand into new verticals, and adopt integrated solutions like Xero, Melio, and Syft. Your leadership will directly influence our long-term market penetration, revenue growth, and partner value, ultimately strengthening an economy that supports millions of small businesses.

Requirements

  • Proven leadership experience guiding strategic account, partner, or revenue teams within Enterprise SaaS, payments, or B2B environments.
  • Strong commercial acumen enabling successful ownership of revenue targets and accurate forecasts.
  • Ability to lead from the front, engaging in sales calls, deal support, and executive partner meetings.
  • Experience navigating cross-functional collaboration and influencing senior stakeholders across Product, Marketing, and Operations.
  • Data-driven and process-oriented mindset to build scalable sales processes that improve customer retention and multi-product adoption.
  • Deep understanding of the US small business ecosystem, accounting software, or payments landscape.

Responsibilities

  • Scaling and coaching the US Enterprise Partner Success & Payments team to embed a robust sales-led culture with clear accountability for revenue.
  • Establishing advanced sales motions, full-funnel forecasting, and CRM best practices across our largest enterprise firms.
  • Designing a unified commercial approach that seamlessly aligns signed partner relationships with payments opportunities.
  • Expanding account penetration deeper into new offices, geographies, and net-new verticals through multi-product sales motions.

Benefits

  • Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave.
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