Director, Strategic Accounts

WebMD

7d•$110,000 - $120,000•Onsite

About The Position

Frontline Medical Communications (FMC), a division of Medscape, is a leading force in healthcare communications. FMC helps clients overcome marketing challenges through superior reach, strategic custom sponsorship opportunities, and highly flexible advertising programs. The FMC publishing portfolio includes award-winning, indexed clinical reviews, essential practice and policy insights, and daily medical news coverage—often produced in collaboration with the industry's most respected medical societies, associations, and opinion leaders. This role will focus on direct-to-pharma ad sales and third-party agencies/med-ed companies – which benefits from our ability to reach and engage healthcare professionals (doctors, nurses, pharmacists, etc.). In this role, you aren't just expected to manage tasks, you are empowered to redefine how they get done. We encourage our professionals to lean into the future of work by integrating advanced AI tools—such as Gemini, Claude, and ChatGPT, into their daily workflows. Whether you are leveraging large language models to streamline operations, using them as a creative sparring partner for high-level brainstorming, or deploying them to sharpen your personal organization, AI is a core component of our efficiency toolkit. We value candidates who move beyond manual execution, utilizing these network-available resources to automate the mundane and focus their energy on high-value, strategic decision-making.

Requirements

College degree
10+ years experience in sales
5+ years of selling experience to Pharmaceutical companies and/or media agencies
Knowledge of pharma standards and disciplines and individual pharma procedures by company required
Attend key medical conferences in respective markets to develop sales opportunities
Travel required as needed to build relationships and new business
Exceptional research, organizational, planning, and presentation skills
Articulate and personable. Able to work well with others, both internally and externally.
Technologically proficient (G-Suite, Word, Excel, and PowerPoint)
Work under deadline pressure; demonstrate a strong ability to multitask and prioritize.
Good problem-solving skills

Responsibilities

Create effective business plans, objectives, and action steps that drive results (Sales & Revenue) within the assigned territory
Develop and maintain active client prospects and relationships, secure appointments, and present opportunities for promotional initiatives
Lead the strategic dialog with clients on how our solutions can creatively solve business challenges – and develop presentations, marketing materials, written communications, and verbal presentations that establish our solutions as a leader in the space
Create and present detailed capabilities, customized proposals, and scope documentation (IO, SOW, etc.) based on client needs and business challenges (includes demonstrating a rich understanding of the customer's current medical/legal/regulatory guidelines and requirements).
Brainstorm with internal team members on ways to drive innovative approaches, new ideas, and creative solutions
Research a broad range of topics of interest to targeted physicians, specialists as appropriate, and allied health professionals.
Ultimate responsibility for the successful execution and delivery of all projects sold or managed in the territory
Work with internal departments to kick off each program and keep apprised of sold program status.
Participate in status calls and MLR meetings, and communicate with the client.
Review and approve custom programs sold prior to publication/execution.
Create and maintain accurate territory details in Salesforce.com: Active client database, Prospective opportunities, Milestones and proposals
Compile and maintain project status reports (with Custom Programs)
Maintain ongoing, productive relationships with associations and partners
Seek third-party partnerships (i.e., medical education companies) to develop programs.