Director, Stores East

Vuori, IncNew York, NY
$181,200 - $233,100Remote

About The Position

Vuori is seeking a Director of Stores to lead its fast-growing store fleet and field teams. This role requires an experienced leader with high energy, excellent communication, and creative problem-solving skills. The Director will coach and mentor General Managers and District Managers, develop business strategies, and collaborate regularly with leadership and cross-functional partners. This position serves as the primary bridge between Field and HQ teams, working to maximize performance by building a world-class, customer-first experience in retail stores. Success will be measured by tangible results, including store sales, customer satisfaction ratings, and efficient back-end operations. The role involves managing multiple P&Ls, defining priorities, and driving operational improvements and efficiencies through identifying opportunities and leading cross-functional initiatives. The Director of Stores will report to the VP of Stores.

Requirements

  • 12+ years of retail experience, including high-level leadership with beloved brands
  • Ability to build relationships and earn trust across all levels of an organization with a track record of building high-performing and highly engaged teams
  • Team player with a "no task is too small" attitude
  • Strong organizational, project management, and time management skills to successfully implement strategic initiatives from initial idea through execution
  • Proven ability to partner cross-functionally to deliver major initiatives, with an understanding of customer experience, data analytics, growth marketing, and product
  • Experience leading and coaching teams, in both virtual and real-life environments
  • Demonstrated ability to lead and deliver on various projects, perform well under pressure, and excel in providing reliable and clear communications
  • Demonstrated strength as a data-driven, analytical problem solver
  • Relentless, entrepreneurial, execution mindset
  • Clear, concise, and transparent communication style, both verbal and written
  • Visiting stores 2-3 days per week
  • Willing to travel 3 times per month, including weekend and overnight travel

Responsibilities

  • Continuously identify and execute on opportunities to improve the in-store experience
  • Lead a team of District Managers throughout the Eastern region of the U.S. market.
  • Oversee general operations of stores and help foster an agile culture and continuous improvement mindset among General Managers & District Managers including data collection, testing, and ongoing training
  • Work closely with HQ partners to achieve store level targets, omni-channel objectives, and develop incentives to maximize performance
  • Partner closely with Vuori marketing and community teams to develop multi-channel initiatives to drive traffic, increase AOV, and generate buzz around stores
  • Partner with Vuori planning team to optimize store inventory, operational processes and tools
  • Assess business trends and actively partner with corporate stakeholders in order to strategize local growth and drive business initiatives
  • Be the gatekeeper of Vuori’s culture and values at the store level.
  • Partner with the People and Culture team to further enable the organizational health in the stores fleet in all aspects of Life at Vuori.
  • Collaborate with Vuori’s training and community teams to consistently refresh and enhance training materials & in-store activations.

Benefits

  • Health Insurance
  • Savings and Retirement Plan
  • Employee Assistance Program
  • Generous Vuori Discount & Industry Perks
  • Paid Time Off
  • Wellness & Fitness benefits
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