Director, Store Facilities
About The Position
Support the Sr. Director, Store Facilities in providing facility services to all stores for assigned responsibilities. Direct staff and vendor network in the planning and provision of timely, cost-effective repairs, emergency response and capital projects. This role will be engaged in the strategic development of the department, including but not limited to operational and systems enhancements, 3rd party software opportunities, vendor identification, service programs and preventative maintenance program development. The Director will analyze historical information, recommend, and implement improvements to the department in all areas including staffing and organization, risk assessment, vendor selection, proper SLAs and NTE values, as well as prudent disaster recovery pre-planning processes. The Director will develop the technical and managerial skills of the team and provide a leadership role improving the overall performance of the department. This role interacts closely with many departments throughout the organization in the delivery of Facilities services and improvements to the department.
Requirements
- 10 years of multi-site retail facility management including all related trades
- 5 years of experience with EMS systems and/or Waste Management
- Bachelor’s degree, preferably in related field, or significant industry certifications preferred
- Affiliations with facilities industry trade organizations
- Supervisory experience of direct and secondary levels of management.
- Experience with CMMS programs, particularly ServiceChannel
- Ability to read and analyze architectural blueprints, technical drawings and specifications
Responsibilities
- Provide leadership to direct and subordinate reports in support of departmental goals and objectives. Responsible for developing the technical and managerial skills of the team. Drive team performance through the development of meaningful reporting metrics, training, coaching and engagement in the provision of cost effective and timely completion all store facilities issues and projects.
- Drive strong vendor performance resulting in timely and cost-effective repairs. Establish positive working relationships, effective procurement practices, performance evaluation and industry awareness. Actively identify new vendors and engage through trade shows and other forums.
- Develop, plan and execute proactive and manageable, preventative maintenance, monitoring, and replacement programs for all assigned areas and assets.
- Develop disaster recovery preparedness processes, procedures and vendor network to ensure department is able to respond effectively to emergency situations throughout the fleet.
- Accurately plan, forecast, execute, and track all assigned expense and capital programs. Provide clear and accurate reporting of all programs and projects.
- Take leadership role in identifying and implementing new technology solutions to improve the operational performance of the department, improve asset and systems monitoring and diagnostics.
- Represent Ross Stores in the Facilities vendor community. Effectively negotiate and drive performance. Take leadership role in ensuring vendors support the Ross brand and perform in accord with the companies ethical and business conduct guidelines.
- Prepare assigned budgets, performance and expense analyses, project justification and program analysis. Develop effective periodic and ad hoc reporting as necessary.
- Lead vendor relationships in identifying new vendors, price and performance negotiation, SLA compliance and overall effectiveness.
- Ensure compliance with all regulatory guidelines, company policies and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Director
