Director, Specialty Clinics, Group Operations

PIH Health • Whittier, CA

2d

About The Position

The Director, Group Operations is responsible for the continuous, effective operations of all physician group practice offices directly assigned to position. May include primary care and/or specialty care group practice locations with focus on several offices in various locations. Works with Chief Operating Officer, front line managers and staff to improve the quality of care, strengthen the financial performance of the group practice offices, and to improve patient, physician, and employee satisfaction. In conjunction with medical staff leadership, including Senior Medical Director, Physician Department Chairs and Physician Team Leaders, develops and implements business plans for existing and future departments and programs. Leads by example. Works with the team to reduce infrastructure and to promote high value performance. This is a management position. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram .

Requirements

• Demonstrated leadership ability
• Written and verbal communication skills
• Interpersonal competence
• Team-building, mentoring, and training skills
• Negotiation, confrontation and facilitation skills
• Computer skills
• Organizational skills
• Financial management skills
• Performance improvement skills

Responsibilities

• Continuous, effective operations of all physician group practice offices directly assigned to position.
• Improve the quality of care.
• Strengthen the financial performance of the group practice offices.
• Improve patient, physician, and employee satisfaction.
• Develop and implement business plans for existing and future departments and programs.
• Reduce infrastructure and promote high value performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees