Director, Special Projects & Operational Excellence
About The Position
DaVita is seeking a dynamic, strategic leader and force multiplier to join our Operational Excellence (OpsEx) and Operations Innovation team as Director of Special Projects & Operational Excellence. In this high-visibility leadership role, you will serve as an internal management consultant and strategic thought partner across DaVita’s core operational innovation lanes, including Runway, Forge, and Pioneer. You will lead and project-manage the Operations Excellence Action Team, direct critical strategic initiatives, facilitate executive-level decision-making, and drive alignment across cross-functional departments to advance enterprise priorities. This role requires high executive maturity, exceptional problem-solving agility, discretion with sensitive initiatives, and the proven ability to lead and execute through influence across all levels of the Village.
Requirements
- High executive maturity
- Exceptional problem-solving agility
- Discretion with sensitive initiatives
- Proven ability to lead and execute through influence across all levels of the Village
Responsibilities
- Shape and steer the strategic roadmap of the OpsEx Action Team, ensuring rigorous alignment with enterprise-wide priorities, Village goals, and multi-year value creation.
- Engage, align, and influence senior leaders and field operators to drive adoption and seamless execution of multi-year Operational Excellence objectives.
- Direct high-impact, cross-functional programs that accelerate operational transformation, cultivate innovation, and deploy scalable solutions across DaVita’s ecosystem.
- Scope, structure, and execute complex, high-priority, and quick-turnaround strategic projects from ideation to implementation.
- Identify operational bottlenecks and emerging opportunities; conduct deep quantitative and qualitative analysis to develop alternative approaches and deliver executive-ready recommendations.
- Lead scoping initiatives across DaVita’s innovation workstreams (Runway, Forge, Pioneer), partnering closely with operational vice presidents and directors to shape long-term business strategy.
- Establish key performance indicators (KPIs), governance cadences, and tracking mechanisms to monitor execution velocity and measure initiative impact.
- Serve as a trusted advisor to senior executives, providing strategic thought partnership on complex operational decisions.
- Lead agenda design, synthesized analysis, narrative development, and executive presentations for leadership forums, operating reviews, and governance committees.
- Proactively identify systemic gaps and workflow friction, design standardized processes, change management frameworks, and communication strategies.
- Build and maintain an inventory of critical path projects, proactively tracking variances, managing interdependencies, mitigating risk, and apprising leadership of milestone status and outcomes.
- Participate in ad-hoc executive initiatives, strategic deep-dives, and cross-lane Village projects as assigned.
Benefits
- Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave
- Professional development programs
- On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
