Director Special Events

MSG Entertainment Holdings, LLC•New York, NY

2d•$147,000 - $185,000•Onsite

About The Position

The Director, Live is responsible for booking special events across MSG Entertainment venues and overseeing the full booking process, from identifying artists and events through final settlement. The role involves coordinating with internal departments, working with promoters and industry clients, advising on event scaling, supporting estimates, budgets, and forecasts, and overseeing event implementation and financial settlement. The Director also develops booking strategy, manages projects and operations, pursues new business, and maintains relationships with a broad client base. The position oversees event planning and delivery, including marketing and promotional plans, ticketing builds and discounts, on-site activations, production and décor, catering, staffing, public relations, creative, group sales, and client needs. It requires detailed project and budget management, market research, clear communication, analytical problem-solving, teamwork, and strong execution. The Director also leads and develops a high-performing team, supports department initiatives and workflow improvements, and ensures excellent experiences for guests, partners, and team members.

Requirements

7–10 years of experience booking and managing a venue event calendar.
Extensive knowledge of music, comedy, and entertainment genres.
Extensive knowledge of and visibility within the artist, agent, and manager community.
Comfort working in a 24/7 environment.
Strong marketing background and creative resources.
Dependable, highly efficient, and reliable problem-solver, comfortable navigating new or time-sensitive situations and exercising discretion with confidential materials and company information.
Excellent organizational and management skills.
Ability to manage multiple projects while working with cross-functional teams; strong teamwork mindset and leadership skills.
Proficiency in Outlook, Excel, PowerPoint, and Word.

Responsibilities

Project-manage event tasks from ideation through execution and oversee the booking process from start to finish.
Identify and pursue new business opportunities, source promoters, artists, and event partners, and convert leads into booked events.
Maintain active event files and track estimates, contracts, insurance, ticket sales, and production logistics.
Research industry and marketplace trends and use findings to inform booking decisions.
Oversee budget accuracy from initial cost estimates through final settlement and maximize AOCF opportunities.
Liaise with cross-functional teams, including Live Bookings, Marquee Events, Marketing, Partnerships, Finance, Legal, and PR.
Facilitate communication with event promoters about production needs, issues, and ancillary or sponsor needs.
Oversee event implementation, including venue walkthroughs and meetings, production and décor, catering, staffing, ticket scaling and sales, PR, creative, and group sales.
Manage post-production wrap-up, coordination, and correspondence.
Develop and maintain artist and brand relationships and a pipeline of prospective business to drive booking revenue.
Negotiate artist and event deals with MSGE Legal and work with Legal on event contracts and their preparation, administration, and execution.
Manage production costs and attend P&L meetings with Facilities and Finance.
Develop and implement business initiatives and programs to support growth, efficiency, and department workflow.
Organize and facilitate meetings, prepare agendas and notes, assign and track action items, draft correspondence, and follow up on completion.
Lead and develop a high-performing team by setting expectations, coaching, and fostering accountability, collaboration, continuous development, performance, and engagement.
Provide exceptional experiences for guests, partners, and team members and follow appearance and presentation guidelines while on-site.
Maintain on-site management presence at the venue, particularly on event days.