Director, Software Engineering

MastercardArlington, VA
Hybrid

About The Position

Mastercard’s Data Analytics and AI Program is seeking a Director, Software Engineering to lead the design and delivery of full-stack applications and data platforms within a fast-paced, agile environment. This leader will partner closely with product, data, and business stakeholders to deliver scalable, high-quality solutions that generate measurable customer and business impact. As part of the Services Technology organization, the Data Analytics and AI program is a strategically critical and rapidly evolving initiative, delivering a portfolio of products across Portfolio Optimization, Merchant & Customer Ad Insights, and Location Insights. This is a high-growth area where data, AI, and engineering converge to unlock next-generation capabilities for Mastercard and its customers. This is a hybrid role based in Arlington, VA or O’Fallon, MO, requiring three days per week onsite. You will lead a global organization of ~25 team members, including 4–5 direct reports, spanning the US, India, and Europe, with significant emphasis on cross-functional collaboration, stakeholder management, and global execution.

Requirements

  • Proven experience as a Software Engineering Manager or Director in an agile, production-scale environment.
  • Experience leading multiple engineering teams and developing engineering leaders in a global, distributed setup.
  • Strong track record of defining architecture, design, and delivery of large-scale, multi-team systems.
  • Hands-on familiarity with full-stack, data, and cloud technologies such as Databricks, AWS, Airflow, .NET/C#, Java, Spring Boot, React, Redux, TypeScript, SQL Server, Python, Spark, Hive, Impala, NiFi, Sqoop, or similar.
  • Strong technical foundation with ability to quickly learn and adopt new technologies.
  • Relentless focus on customer value, business outcomes, and delivery excellence.
  • Experience improving engineering organizations, structures, and delivery processes at scale.
  • Ability to influence across teams, functions, and geographies to drive technical alignment.
  • Proven success leading distributed global teams across multiple regions.
  • Strong understanding of SDLC methodologies (Scrum, Kanban, SAFe) and when to apply them.
  • Proven ability to build, mentor, and retain high-performing engineering leaders.
  • Excellent communication and storytelling skills, with the ability to influence executive, business, and technical stakeholders.
  • Strong analytical thinking and decision-making capabilities in ambiguous and complex environments.
  • Bachelor’s degree in Engineering, Computer Science, Mathematics, or a related quantitative field, or equivalent practical experience.

Responsibilities

  • Define and drive end-to-end technology and product strategy across applications, architectures, and engineering practices.
  • Architect, build, and scale complex, distributed systems across multiple engineering teams.
  • Champion improvements in developer experience, engineering tooling, and best practices, including the adoption of AI to improve productivity and engineering effectiveness.
  • Partner closely with Product Management to shape and execute product and technology roadmaps.
  • Lead, coach, and develop engineers and engineering managers across global, cross-functional teams.
  • Identify, assess, and mitigate technical risks in collaboration with senior technology leaders.
  • Drive modernization of platforms with a focus on scalability, security, reliability, and performance.
  • Foster a culture of innovation, experimentation, and continuous technical learning.
  • Set high standards for engineering excellence and elevate team performance.
  • Navigate complex cross-team dependencies and drive alignment across stakeholders.
  • Promote agile ways of working and enable teams to adapt quickly to changing priorities and insights.
  • Engage and influence senior stakeholders on technology direction and product decisions.
  • Anticipate and plan for future scaling needs aligned with business growth and customer demand.

Benefits

  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • 16 weeks of new parent leave
  • up to 20 days of bereavement leave
  • 80 hours of Paid Sick and Safe Time
  • 25 days of vacation time
  • 5 personal days
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
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