Director, Software Engineering

Fidelity•Westlake, TX

About The Position

Fidelity is seeking a hands-on Director, Software Engineering for the Shared Services Engineering – Authorization team within Brokerage Recordkeeping Technology (BRT). The Director will lead and execute the modernization of the authorization platform into cloud-native solutions, with direct accountability for Tier-0 reliability and 24×7 availability. This role leads high-performing engineering teams and partners closely with product and platform teams to deliver a modern, unified authorization framework and secure, scalable solutions for customers. The team builds and operates Fidelity’s core authorization platform, which underpins enterprise security and scalability. It is modernizing authorization capabilities from mainframe to cloud-native architectures and delivering secure platforms and frameworks that help BRT use the public cloud at scale. The Director will help develop and implement a multi-year technology strategy, lead modernization of legacy authorization components, direct technical teams in an Agile/Scrum environment, and champion engineering excellence, operational reliability, and continuous improvement. The role also includes influencing strategic backlog and prioritization decisions, aligning engineering efforts with business priorities, collaborating across product, infrastructure, and security teams, and sharing technical insights and industry practices across the organization. Fidelity is transitioning to a full-time onsite working model through a phased regional and role-based rollout; current onsite expectations vary, and may evolve. The posting does not specify this role’s exact onsite requirement.

Requirements

  • Bachelor's or master's degree.
  • 12+ years of knowledge and experience working in software and cloud infrastructure engineering with various technology platforms.
  • Experience handling incident management and problem management for Tier-0 platforms and driving 24×7 operational excellence.
  • Experience managing business priorities and making tradeoffs between pace and perfection.
  • Proven expertise using AWS cloud services to architect and deliver production-grade, cloud-native systems.
  • Hands-on experience designing and building containerized applications using Java and Micronaut.
  • Experience directing technical teams in an Agile/Scrum environment.
  • Expertise in modern authorization architectures, including RBAC, ReBAC, JWT-based authorization, and OAuth 2.0.
  • Experience designing fine-grained permissions, entitlement models, and scalable access control systems.
  • Strong leadership skills, including the ability to hire, coach, and develop technical talent.
  • Excellent interpersonal and communication skills and ability to build and maintain cross-functional partnerships at all organizational levels.
  • Ability to foster continuous learning, mentoring, and coaching.
  • Comfort working in an agile environment.
  • Fidelity will not provide immigration sponsorship for this position.

Nice To Haves

  • Exposure to OpenFGA or similar ReBAC authorization platforms.
  • Experience leveraging AI-assisted tools to improve engineering productivity, operational efficiency, or developer workflows.
  • Experience in retail financial markets or another highly regulated industry.

Responsibilities

  • Lead and execute modernization of the authorization platform into cloud-native solutions.
  • Maintain Tier-0 reliability, 24×7 availability, and operational excellence for mission-critical systems.
  • Lead high-performing engineering teams and collaborate with product and platform partners to deliver a unified authorization framework.
  • Assist the VP of Engineering in developing and implementing a multi-year technology strategy for authorization platforms aligned with enterprise priorities.
  • Direct technical teams in an Agile/Scrum environment.
  • Modernize authorization components by migrating legacy mainframe implementations to cloud-native, policy-driven, scalable architectures.
  • Champion best practices in system design, development, and operations, with emphasis on scalability, compliance, and fault tolerance.
  • Align engineering efforts with business priorities and partner across product, infrastructure, and security teams to deliver integrated solutions.
  • Foster technical excellence, innovation, and continuous improvement across globally distributed teams.
  • Drive architectural decisions that improve security posture and operational scalability.
  • Influence strategic backlog and prioritization decisions related to BRT Application Solutions Engineering.
  • Deliver cloud-native, scalable authorization solutions to BRT development teams and support those teams.
  • Develop perspectives on emerging trends to advance solutions that improve efficiency and time to market.
  • Organize and drive team work efficiently to deliver value to technical and business partners in BRT.
  • Share insights, knowledge, industry practices, and developments across the organization.
  • Hire, coach, and develop technical talent.
  • Build and maintain cross-functional partnerships and relationships at all levels of the organization.
  • Understand customer needs and requirements, including those of external and internal customers.
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