Director, Software Engineering, Healthcare Interoperability

Teladoc Health•Uniondale, NY
•$180,000 - $215,000

About The Position

The Director, Software Engineering, Healthcare Interoperability is a senior management role combining technical leadership with hands-on software engineering. The position leads a function within a department or business unit, sets plans aligned to strategic goals, makes decisions based on those plans, and evaluates improvements to processes, products, and services. It requires solving complex problems in sophisticated software systems while building innovative products with collaborative, cross-functional teams. The director provides oversight, mentorship, and code-quality review; fosters collaboration across local and international development teams; and advocates for modern software engineering and Agile practices. The role works with business stakeholders and partners to translate requirements into development work, estimate and manage delivery expectations, and deliver commitments. It also includes hands-on application development and optimization, documenting product requirements, creating architectural specifications, and representing IT in stakeholder discussions. The position has supervisory responsibilities and develops talent within its area of responsibility. The role will shape the clinical engineering foundation that enables providers to connect to Teladoc Health, use secure workflows, manage availability, and exchange data across internal platforms, EHRs, and external partners. Areas of focus include a FHIR-first interoperability strategy, scalable provider-platform capabilities, modern identity and access patterns, resilient APIs and event-driven services, and an engineering organization that delivers reliable, compliant, extensible virtual-care experiences. The position offers a base salary range of $180,000–$215,000 and is eligible for a performance bonus, RSUs, and benefits subject to eligibility requirements. Teladoc Health follows a Flexible Vacation Policy, with manager approval required for time off, and provides 80 hours of Paid Sick, Safe, and Caregiver Leave annually for full-time positions. Applicants must be authorized to work in the United States without current or future visa sponsorship.

Requirements

  • 10+ years of experience in software engineering, platform engineering, healthcare technology, or related technical leadership roles, with progressive responsibility leading teams and complex technical initiatives.
  • Deep healthcare interoperability expertise, including hands-on experience with FHIR, HL7, SMART on FHIR, API-driven integrations, EHR/EMR ecosystems, and clinical data exchange platforms.
  • Proven leadership experience mentoring and developing engineers while remaining technically engaged and able to contribute hands-on when needed.
  • Ability to lead and influence complex technical initiatives, partner with senior engineering leadership, and drive cross-functional alignment across Engineering, Product, and Architecture teams.
  • Strong technical foundation in modern cloud-native architectures, APIs, distributed systems, and event-driven platforms, with ability to evaluate technologies and guide technical decisions.
  • Experience leading Agile software development teams in fast-paced environments and delivering scalable products through collaboration, accountability, and continuous improvement.

Nice To Haves

  • At least two years in a leadership position.
  • Bachelor’s degree or higher in a STEM field.
  • 8+ years of experience writing production code, such as Ruby, Node.js, or Java.
  • Experience leading multiple engineering teams or managers responsible for large-scale provider-facing or member-facing healthcare platforms.
  • Strong architectural acumen across cloud-native platforms, identity and access management, distributed systems, observability, security, and operational reliability.
  • Experience integrating with major EHR platforms and translating clinical, regulatory, and business needs into durable platform strategy.

Responsibilities

  • Lead a function within a department or business unit and establish plans aligned with strategic goals.
  • Manage exempt individual contributors and/or managers or senior managers.
  • Make decisions based on established functional plans and evaluate improvements to processes, products, and services.
  • Interact with senior internal and external stakeholders to negotiate, resolve conflicts, and build consensus.
  • Develop talent within the area of responsibility.
  • Provide oversight, mentoring, guidance, and code-quality review.
  • Foster collaboration between local and international development teams to promote consistency across departments.
  • Review software operations and identify opportunities for modification and improvement.
  • Advocate for, evangelize, and implement modern software engineering and Agile best practices.
  • Work with business stakeholders to translate requirements into epics, stories, and subtasks for the development team.
  • Perform hands-on application development and optimization.
  • Document product requirements and create architectural specifications, ensuring feasibility, functionality, and integration with systems and platforms.
  • Manage a team and mentor junior engineers.
  • Receive partner requirements and lead engineering estimation and delivery processes, managing expectations and commitments.
  • Represent the IT perspective in meetings with internal and external stakeholders as needed.
  • Shape the clinical engineering foundation for provider connections, secure workflows, availability management, and data exchange across platforms, EHRs, and external partners.
  • Lead development of interoperability strategy, provider-platform capabilities, identity and access patterns, resilient APIs, and event-driven services.

Benefits

  • Performance bonus
  • Restricted stock units (RSUs)
  • Flexible Vacation Policy
  • 80 hours of Paid Sick, Safe, and Caregiver Leave annually for full-time positions
  • Inclusive benefits program centered around employees and their families
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