Director, Software Engineering -B2B
About The Position
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events, from concerts and festivals to sports and theater, at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment. We continue to lead the evolution of our industry today, and we're proud to be powering ticket sales for the LA28 Olympic Games, one of the largest live-events undertakings in the world. We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. We're looking for a Director of Engineering to lead and grow the team behind the AXS Marketplace, our third-party resale integration that gives fans the ability to purchase inventory for any event they're interested in. The Marketplace sits at the center of how fans find and secure seats, and its reach, reliability, and performance directly shape one of the most important moments in the fan journey. You'll lead a team of highly competent engineers and own the development efforts that power the underlying technology that supports the Marketplace. You'll partner closely with your product counterpart to shape both the direction of the product and the underlying technology that makes it possible; sequencing the work, derisking the hard problems, and making the architectural calls that serve fans and clients at scale. This is a high-growth, fast-paced charter: the demands on the platform are growing quickly, and your job is to build the team and the systems to stay ahead of that demand. Just as importantly, you'll grow the people under you — developing engineers and emerging leaders so the team's bench deepens as the charter expands.
Requirements
- Have 5+ years of technical and management leadership experience
- Have 7+ years of hands-on experience designing and building software platforms
- Have experience coding in .NET or Node.js
- Have worked in a continuous integration and continuous delivery (CI/CD) environment
- Have experience working with and deploying to cloud environments
- Have experience with logging, monitoring, and alerting tools and best practices
- Hold a BS in Computer Science or equivalent practical experience
- Communicate clearly, build trust with product and cross-functional partners, and keep stakeholders aligned through ambiguity
Nice To Haves
- Containers and container orchestration
- AWS or comparable cloud-native architecture at scale
- Marketplace, payments, or third-party integration systems
- High-throughput, high-availability consumer-facing platforms
Responsibilities
- Lead a team of high-caliber engineers: owning hiring, the development of your people, and a culture where strong engineers do their best work and stay
- Own the development efforts behind the AXS Marketplace, our third-party resale integration that lets fans purchase inventory for the events they care about
- Partner deeply with your product counterpart to shape the direction of the product and the underlying technology, from roadmap through architecture
- Set technical direction and bring clarity to a fast-moving, high-growth charter: sequencing the work and derisking large initiatives
- Scale the platform to meet rapidly growing demand while holding a high bar on reliability, performance, and quality
- Make sound architectural decisions across a broad surface and keep the team aligned as priorities shift
- Grow the next layer of engineering leadership by developing engineers and senior ICs so the team can take on more
Benefits
- medical, dental and vision insurance
- paid holidays
- vacation and sick time
- company paid basic life insurance
- voluntary life insurance
- parental leave
- 401k Plan (with a current employer match of 3%)
- flexible spending and health savings account options
- wellness offerings
- Opportunities for learning and leveling up through training and education reimbursement
- Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace
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What This Job Offers
Job Type
Full-time
Career Level
Manager
