Directeur.rice, développement logiciel // Director, Software Development

SSENSE • Montreal, QC

4d

About The Position

The Director, Software Development leads the engineering teams responsible for the software applications powering the end-to-end customer journey, including the Website, Mobile applications, and customer acquisition and retention channels. In this role, you will execute the technical roadmap to deliver a seamless, high-performing, and innovative digital commerce experience across platform migration, personalization, agentic commerce enablement, and payment solutions. Partnering with Product, Platform, Data, and business leaders, you will build scalable, resilient, and secure systems while raising engineering standards and delivery velocity. Additionally, you will play a key role in developing and retaining high-performing engineering teams that sustain SSENSE's growth in a fast-paced ecommerce environment.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or a related technical field; a Master's degree is an asset.
• 10+ years of software engineering experience, including 7+ years leading engineering managers or team leads within a technology organization.
• Proven track record delivering large-scale, business-critical technology programs (e.g., platform migrations, replatforming, or payment systems) across multiple concurrent workstreams.
• Experience leading engineering across Web, Mobile, and Platform domains in a high-growth, consumer-facing digital or ecommerce environment, partnering with Product and Data leaders.
• Demonstrated experience designing complex, multi-service enterprise systems, managing technical debt, and implementing advanced security controls and operational best practices.

Nice To Haves

• Expertly sets architectural vision for major functional domains, balancing short-term delivery with long-term platform health, technical debt management, and trade-offs.
• Architects and leads complex, multi-team Agile/DevOps workflows, coaching teams and departments in advanced frameworks (e.g., SAFe) to accelerate velocity.
• Diagnoses root causes for systemic issues and evaluates complex, multi-variable situations with conflicting data to make high-impact decisions without perfect information.
• Drives departmental adoption of AI tools and designs "Human + AI" workflows that improve team productivity while ensuring ethical and legal compliance.
• Influences senior leadership on technical trade-offs while cultivating a culture of technical innovation, mentorship, and high accountability.

Responsibilities

• Lead the engineering strategy and technical roadmap across customer touchpoints (Web, Mobile, and Platform domains), aligning delivery with SSENSE's commercial priorities.
• Partner closely with Product to translate product vision into scalable technical solutions, building global foundations including US go-to-market, pricing, coupons, payments, ad tech, and personalization.
• Set and enforce engineering standards, architecture principles, security controls, and operational excellence to ensure system reliability, performance, and platform health at scale.
• Build, develop, and retain high-performing engineering teams through direct and second-line management, cultivating technical leadership and a culture of accountability and innovation.
• Partner with Product, Data, Platform, and business leaders to prioritize investment, manage engineering capacity, trade-offs, budget, and vendor relationships to maximize velocity and return.

Benefits

• Extended health and dental benefits, including comprehensive mental health programs and coverage.
• Parental top up program.
• Generous employee discount on ssense.com.
• Access to telemedicine and employee and family assistance program.
• Savings and retirement plan matching contributions.
• Gender Affirmation Coverage.
• Opportunity to work with cutting edge technologies and an innovative team that’s pushing the boundaries of technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Director