Director, SDLC Process Manager

SMBC•Charlotte, NC

About The Position

The Director, SDLC Process Management is responsible for governing, evolving, and operationalizing the enterprise Software Development Lifecycle (SDLC) framework across the organization. The role ensures software and technology delivery processes remain effective, compliant, measurable, and aligned with architecture standards, security requirements, risk, and regulatory requirements. The Director partners with Engineering, Architecture, Cyber Security, Infrastructure, Risk Management, DevOps, Program Delivery, Product, and senior technology leadership to establish and continuously improve enterprise SDLC capabilities. The position combines process ownership, governance leadership, organizational change management, metrics and reporting, and technology enablement to strengthen software delivery practices.

Requirements

10+ years of experience in software development lifecycle management, technology governance, technology risk, enterprise architecture, DevOps, software engineering management, or related disciplines.
5+ years of leadership experience managing enterprise-wide process, governance, transformation, or technology modernization initiatives.
Demonstrated experience implementing, governing, or managing SDLC, Secure SDLC, DevSecOps, or technology governance frameworks.
Experience working within highly regulated environments such as banking, financial services, insurance, healthcare, or other regulated industries.
Deep understanding of SDLC principles, governance models, and industry-leading practices.
Demonstrated success driving adoption of enterprise processes, standards, and technology platforms.
Strong knowledge of Secure SDLC, DevSecOps, software quality management, technology controls, and risk management practices.
Familiarity with regulatory and industry frameworks such as NIST, FFIEC, SSDF, COBIT, ITIL, and related standards.
Strong understanding of enterprise delivery platforms, including Jira, ServiceNow, GitHub, CI/CD tooling, testing platforms, and reporting solutions.
Ability to translate regulatory, risk, and control requirements into practical technology delivery processes.
Strong analytical, problem-solving, organizational, and strategic planning skills.
Exceptional communication, executive presentation, stakeholder management, and influencing capabilities.

Nice To Haves

Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or a related discipline.
Master's degree.
Relevant certifications such as ITIL, CISSP, CISM, CGEIT, PMP, SAFe, or equivalent industry credentials.

Responsibilities

Serve as the enterprise process manager and senior leader for the Software Development Lifecycle (SDLC) framework.
Maintain and continuously enhance SDLC processes, procedures, standards, policies, and governance frameworks.
Drive consistent adoption and execution of SDLC requirements, controls, and standards across the technology organization.
Identify process gaps, inefficiencies, compliance risks, and control weaknesses, and develop remediation strategies.
Lead process modernization initiatives focused on automation, simplification, operational efficiency, and continuous improvement.
Establish and maintain KPIs, KRIs, dashboards, and operational metrics to measure SDLC adoption, effectiveness, compliance, and overall process performance.
Monitor adherence to established standards and governance requirements, escalating risks and issues as appropriate.
Present process performance, adoption trends, risks, and recommendations to senior management, governance forums, and executive stakeholders.
Ensure SDLC practices support regulatory requirements, technology controls, audit readiness, risk management objectives, and internal governance standards.
Partner with Engineering, Product, Architecture, Cyber Security, Infrastructure, Risk, and DevOps teams to embed SDLC requirements into enterprise platforms and tooling.
Develop and execute communication, training, and organizational change management strategies to support enterprise adoption and long-term sustainability of SDLC processes.