Director, SEO & SEM

Wag Walking•Miami, FL
•Onsite

About The Position

Wag! is seeking a results-driven Director of SEO & SEM to lead organic and paid search acquisition strategies. The role owns search visibility, customer acquisition, and performance across Google, Bing, AI-powered search platforms, and emerging discovery channels. The ideal candidate combines technical SEO expertise with hands-on paid search experience and uses data, experimentation, and cross-functional collaboration to drive profitable customer growth. The Director owns SEO and SEM strategy, roadmaps, and execution to drive customer acquisition, bookings, and revenue. This includes optimizing organic search, paid search, local SEO, and AI-driven discovery; managing budgets, forecasts, and performance targets; and establishing KPIs, dashboards, and attribution frameworks to measure acquisition and profitability. The role also manages agency partners, vendors, and internal resources, and communicates performance and recommendations to executive leadership. The position works in person five days a week at Wag!'s downtown Miami office. Applicants must be legally authorized to work in the United States at the time of hire; the position is not eligible for current or future employment visa sponsorship.

Requirements

  • 8+ years of experience in SEO, SEM, and/or performance marketing.
  • Proven success scaling organic and paid search acquisition for consumer-facing digital businesses.
  • Deep understanding of technical SEO, content strategy, local SEO, and evolving AI search experiences.
  • Advanced experience with Google Ads, Google Analytics, Google Search Console, and SEO research platforms.
  • Strong analytical background and demonstrated ability to optimize CAC, LTV, ROAS, and conversion funnels.
  • Ability to work in person five days a week at the downtown Miami office.
  • Must be legally authorized to work in the United States at the time of hire; employment visa sponsorship is not available.

Nice To Haves

  • Marketplace, consumer services, and/or high-growth technology experience.
  • Experience partnering with Product, Engineering, Analytics, and Creative teams.

Responsibilities

  • Own the SEO and SEM strategy, roadmap, and execution to drive customer acquisition, bookings, and revenue.
  • Optimize organic search, paid search, local SEO, and AI-driven discovery, including GEO/LLMO.
  • Manage budgets, forecasting, and performance targets across paid and organic channels.
  • Lead technical, on-page, and off-page SEO, including site architecture, crawlability, structured data, Core Web Vitals, and link acquisition.
  • Develop scalable, intent-driven content and landing page strategies for dog walking, sitting, boarding, and related services.
  • Drive local SEO visibility across thousands of geographic markets and service-specific pages.
  • Partner with Product and Engineering to prioritize and implement SEO improvements.
  • Own Google Ads and Microsoft Ads strategy, including campaign structure, keyword targeting, bidding, creative, and landing page optimization.
  • Optimize acquisition efficiency against CAC, ROAS, conversion rate, and customer lifetime value (LTV).
  • Lead experimentation across bidding strategies, ad copy, audience targeting, and conversion funnels.
  • Identify opportunities to improve combined organic and paid search performance.
  • Establish KPIs, dashboards, and attribution frameworks to measure search-driven acquisition, bookings, and profitability.
  • Use GA4, Google Search Console, Google Ads, and SEO platforms to identify growth opportunities.
  • Manage agency partners, external vendors, and internal resources.
  • Communicate performance, insights, and strategic recommendations to executive leadership.

Benefits

  • Competitive medical, dental, and vision insurance.
  • Complimentary on-site parking at the downtown Miami office.
  • Catered breakfast and lunch daily.
  • Monthly wellness stipend and credits for Wag! and maxbone.
  • Life insurance and short- and long-term disability coverage with Guardian.
  • 401(k) retirement plan with Empower and employer match as defined by the plan.
  • 11 company-paid holidays each year.
  • Flexible discretionary paid time off with no set limit, subject to the vacation policy and manager approval.
  • Paid parental leave of up to 8 weeks for non-birthing parents and 14–16 weeks for birthing parents.
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