Director / Senior Director of Product Management

Ontic

About The Position

Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its AI-powered Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Learn more at ontic.ai or follow us on LinkedIn. You have deep experience working closely with Engineering, Success, and Implementation teams, along with go-to-market departments such as Sales & Marketing. Working at start-up speed, you are prepared to scale a successful business while balancing the opportunity to enable some of the biggest companies in the world. Using your past experience, you are able to smoothly move between internal executive updates, strategic customer engagements and tactical features discussions. Your primary responsibility will be to deliver on Ontic’s Global Security Operation Center (GSOC) vision. This will include managing critical components, like Critical Comms and Physical Security Information Management (PSIM), while also shaping the Ontic’s product vision for an industry leading GSOC solution. In this role, you will both guide and contribute. Leading a team of Product Managers and Design resources, while also managing the lifecycle of specific components, you will shape the direction of Ontic’s platform. The ability to be both a visionary and a contributor will be critical to your success in this role.

Requirements

10 years of SaaS Product Management with 3 years managing complex products that rely on integrations
Experience building a product strategy and a supporting roadmap
New product full-lifecycle management experience
B2B experience, including working with Fortune 500 customers, including managing the customer to achieve desired outcomes
Very strong ability to drive cross-functional teams, schedules, and decisions
Experience working with India based Engineering & QA
Experience driving all aspects of the software development lifecycle with development teams - iteration themes, backlog grooming, story mapping, and user story creation
Experience defining/prioritizing detailed product requirements
Ability to think strategically and articulate a long-term product vision and then roll up your sleeves to get things done
Ability to proactively monitor, analyze, and resolve release dependencies, issues, and risks
Highly organized, self-motivated, and detail-oriented, with great follow-through on projects

Nice To Haves

Experience in the physical security industry with a focus on camera and access control systems
Ability to travel to India 2 times a year
Technical Bachelor's Degree or equivalent experience
Familiarity with tools like Pendo, JIRA

Responsibilities

Drive the vision for Ontic’s GSOC offering
Managing your team and contributing, deliver key GSOC components
Perform business analysis and guide packaging, licensing and pricing discussions
Partner with Sales and Customer Success to manage and guide prospects and existing customer accounts to successful outcomes
Own the roadmap for assigned products, including: conducting research, establishing business goals, mapping goals to product capabilities, building consensus, getting final approval
Identify business opportunities to grow the ARR of your products. When new opportunities are identified, build internal momentum and a plan to maximize.
Lead the go-to-market efforts for your products/modules/features and ensure that they are successfully launched. This includes Marketing and Sales efforts, as well as Implementation, Customer Success and Support.
Work to identify additional opportunities and build proposals/plans to take advantage of these revenue growth opportunities
Engage in strategic conversations with customers to both guide them and to learn from them.. This involves active listening, empathy, and effective communication skills
Working with Engineering, build a development plan that ensures timely delivery and meets our partner’s business timeline
Translate requirements into features and user stories and present them in a structured manner to the engineering team
Represent the voice of clients and internal stakeholders to user experience and development teams throughout the product development process
Leverage AI to increase Product Management efficiency and quality in all phases
Analyze usage metrics of product and drive adoption of underutilized areas of platform