Director, Senior Cyber Broker - NA FINEX

WTW•Chicago, IL
•$125,000 - $225,000

About The Position

As a Senior Cyber Broker within Willis’ FINEX practice, the Director serves as a trusted advisor to clients and their primary liaison with insurance markets. The role designs, markets, and places complex cyber insurance programs and provides strategic advice on cyber risk transfer solutions. The successful candidate uses deep knowledge of cyber insurance products, market dynamics, and emerging cyber threats to help clients secure appropriate coverage and meet risk management objectives. This position requires strong technical expertise, exceptional relationship management skills, and an ability to deliver innovative solutions in a rapidly evolving marketplace. The role also supports business growth through client retention, cross-selling, new business development, and collaboration across industry verticals and specialty practices. It contributes technical expertise, mentoring, thought leadership, and market insight to clients and colleagues.

Requirements

  • Bachelor's degree or equivalent professional experience.
  • 5–10+ years of experience in cyber insurance broking, underwriting, or related financial lines disciplines.
  • Strong knowledge of cyber insurance products, coverage forms, policy language, and market practices.
  • Demonstrated experience placing cyber insurance programs, negotiating directly with insurers, and participating in new business RFPs.
  • Excellent communication, presentation, and relationship management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Property & Casualty Insurance License, or ability to obtain one upon hire.

Nice To Haves

  • Experience working with middle-market and large-account clients.
  • Established relationships within the global cyber insurance marketplace.
  • Professional designations such as CPCU, ARM, or RPLU.
  • Experience leading teams, managing people, or driving strategic business initiatives.
  • Track record of business development, client acquisition, and revenue growth within cyber, financial lines, or the broader commercial insurance marketplace.

Responsibilities

  • Advise clients on cyber insurance and related financial lines risks.
  • Lead client discussions on exposure analysis, market conditions, and renewal strategies.
  • Develop and maintain relationships with existing clients and lead new business opportunities.
  • Provide proactive communication and consultative guidance to deliver exceptional client service.
  • Design, market, and place cyber insurance programs across a broad range of industries.
  • Negotiate coverage terms, conditions, and pricing with insurance carriers.
  • Review insurance policies and provide coverage analyses and recommendations.
  • Structure complex and customized insurance solutions to address client needs.
  • Maintain knowledge of carrier appetites, evolving exposures, market trends, and emerging products.
  • Support growth through client retention, cross-selling, and new business development.
  • Lead RFP responses, prospect presentations, and sales initiatives.
  • Identify opportunities to expand services and deepen client relationships.
  • Collaborate across industry verticals and specialty practices to deliver integrated solutions.
  • Develop relationships with insurers and key market stakeholders.
  • Provide technical cyber insurance expertise to colleagues and clients.
  • Monitor cyber threats, regulatory developments, and insurance market trends.
  • Contribute to thought leadership, industry events, webinars, and market-facing content.
  • Mentor and support junior team members as appropriate.

Benefits

  • Annual short-term incentive bonus.
  • Medical insurance, including prescription coverage.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Commuter Account.
  • Health Care and Dependent Care Flexible Spending Accounts.
  • Group Accident and Group Critical Illness coverage.
  • Life insurance and AD&D coverage.
  • Group Legal and identity theft protection.
  • Wellbeing Program and Work/Life Resources, including Employee Assistance Program.
  • Paid holidays and annual paid time off, including paid state/local leave where required.
  • Short-Term Disability and Long-Term Disability.
  • Other leaves, including bereavement, FMLA, ADA, jury duty, military, parental, and adoption leave.
  • Contributory Pension Plan and Savings Plan (401k).
  • Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
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