Director Sandisk Online Store & Marketplaces

Sandisk • Irvine, CA

1d • Remote

About The Position

Sandisk is seeking an accomplished leader to shape and drive the global Ecommerce operations strategy for the company, with full P&L accountability. This role is pivotal in defining the vision and operational framework that accelerates growth across consumer and partner-direct businesses worldwide. This position will lead a global team with several direct reports and requires a strong leader who can operate as a player-coach, guiding and mentoring while rolling up your sleeves when needed. Reporting to the Global Head of Digital and Sandisk Store, you will partner deeply with other teams across the company.

Requirements

• Bachelor degree in Marketing, Business or related field.
• Proven experience managing global ecommerce operations with a track record of driving growth and operational efficiency.
• Strong understanding of headless ecommerce platforms and modern architecture.
• A collaborative leader who can inspire teams and work cross-functionally.
• Strong communication skills with the ability to collaborate, influence, and motivate teams at all levels across the company.
• Big picture thinker, with experience communicating with, and presenting to, an executive level audience.
• Can multi-task and perform under pressure and willingness to roll-up sleeves and do the work alongside the team as required for flawless execution.
• Ability to develop strong relationships with multiple departments in a large, matrixed organization.
• Strong reporting and analytics skills with ability to synthesize complex data points into simple, business-focused recommendations.
• Ability to collaborate effectively with IT, PMO, and cross-functional teams to deliver strategic initiatives.
• Exceptional leadership skills with experience managing distributed teams across multiple regions.
• Solid business acumen; sound business-sense and judgment.
• Comfortable operating in a dynamic environment and leading change.

Nice To Haves

• Experience working with SAP and Hybris is a plus.

Responsibilities

• Develop and implement a global ecommerce operations strategy that supports profitable growth for consumer and partner direct businesses for both direct commerce as well as through marketplaces.
• Oversee day-to-day ecommerce operations across multiple regions including the United States, Europe, and Japan, while evaluating new markets and marketplaces to enter.
• Report weekly on revenue and forecasting.
• Lead quarterly business reviews, providing executive-level insights through robust forecasting and performance reporting.
• Foster a culture of innovation and operational excellence across global teams in the United States, Europe, and Japan.
• Ensure operational excellence and scalability through process improvements and technology enhancements.
• Monitor performance metrics and drive continuous improvement to meet KPIs and deliver exceptional customer experiences.
• Champion cross-functional alignment, ensuring technology, finance, and supply chain strategies converge to deliver exceptional customer experiences and sustainable revenue growth.
• Owns key aspects of the eCommerce experience, including conversion optimization and onsite cart execution, while working closely with Content Strategy, Web Authoring, and related teams.
• Collaborates with cross-functional partners (Content Strategy, Performance Marketing, Affiliates, CRM, Merchandising, IT, and PMO) to align and influence priorities impacting eCommerce outcomes, while those teams retain ownership of their respective areas.
• Act as a player-coach by providing hands-on support when needed while empowering your team to excel.
• Lead and mentor a global team, fostering a culture of accountability, innovation, and collaboration.

Benefits

• paid vacation time
• paid sick leave
• medical/dental/vision insurance
• life, accident and disability insurance
• tax-advantaged flexible spending and health savings accounts
• employee assistance program
• other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• tuition reimbursement
• transit
• the Applause Program
• employee stock purchase plan
• Sandisk's Savings 401(k) Plan
• Short-Term Incentive (STI) Plan
• Long-Term Incentive (LTI) program (restricted stock units (RSUs) or cash equivalents)

What This Job Offers

• Job Type: Full-time
• Career Level: Director