Director, Sales Operations

Aptiv•Washington, DC

2d•$155,000 - $255,000•Remote

About The Position

Wind RiverX (WRX) is the wholly owned U.S. Subsidiary of Wind River. WRX is the FOCI mitigated entity charged with the sale of the entire Wind River software product stack and professional services into the US Public Sector market. WRX operates at the intersection of mission-critical software and national security. As our Public Sector business expands across U.S. Federal and Defense markets, we are hiring Director, Sales Operations to support the fast-growing needs of our business. This role sits as a key leadership member, responsible for not just sales operational efficiency and excellence, but the responsibility to cultivating and promoting a working environment in WRX that is based on trust, respect, and dedication to our US Government Customer base. We are seeking a dynamic and results-driven Director, Sales Operations to join our team. The ideal candidate will play a key role in driving strategic decision-making and enhancing operational efficiency within our sales organization. This position involves analyzing sales performance data, providing actionable insights, and developing strategies to improve sales processes and workflows. The Director, Sales Operations will collaborate closely with cross-functional teams, including sales leadership, marketing, and finance, to ensure alignment with business objectives and optimize sales efforts. This role will also include developing and tracking key performance metrics, analyzing trends, identifying opportunities for improvement, and driving the execution of sales initiatives. The analyst will support forecasting, territory planning, compensation strategies, and sales enablement initiatives to maximize revenue growth and overall sales effectiveness.

Requirements

U.S. Citizen
Strong analytical attitude
Experience working in sales operations
Familiarity with sales and marketing key performance indicators
Experience in Sales Operations
10+ years in Sales Strategy, Sales Operations, or a related field, in SaaS or technology industries
Bachelor's degree in Business, Economics, Data Analytics, or a related field
Experience identifying and implementing operational efficiencies to optimize sales workflows
Demonstrated ability to proactively and effectively work with all organizational levels within a fast-moving high-technology company
Excellent Business Analytics Tools Skills
Excellent Microsoft PowerPoint and Excel Skills
Familiarity with Salesforce / Analytics Databases (ex: Tableau, Looker, Snowflake, etc.) / Oracle datasets is a plus
Comfortable working in a startup like environment that is fast-paced and nebulous; demonstrating tenacity and resiliency
Ability to take in evidence from multiple sources, analyze, and make decisions quickly
Tendency to see 'the big picture' and use that to prioritize and drive business value in the right ways
Self-motivated, able to work independently as well as contribute to a cross-functional and global teams
Positive attitude; takes ownership and initiative to fix problems and move on quickly
Demonstrated ability to think creatively, provide innovation, learn quickly
Highly analytical with strong problem solving and judgment skills
Strong communication and interpersonal skills; must be able to foster and maintain positive relationships with sales and internal departments
Strong belief in the value of customer service; delivering polished, calm and confident communications
Ability to establish priorities, meet deadlines, multi-task, and work independently, and execute objectives without supervision.
Energetic, resourceful, hands-on self-starter who can partner with all levels and functions of the company with a consultative and collaborative approach.

Nice To Haves

Active security clearance (Secret or Top Secret) is a plus.

Responsibilities

Sales Strategy & Operations Analyst to drive strategic decision-making and operational efficiency within our sales organization
Collaborate across teams to optimize processes, build executive-level content, and support pipeline management through data-driven recommendations
Derive actionable insights from complex data and present findings to business partners
Build content and decks for division and executive pipeline councils, focusing on pipeline critical metrics, trends, and key insights
Monitor and report on pipeline metrics to ensure alignment with business goals
Assist with weekly pipeline views for forecast calls
Partner with sales, partnerships and marketing teams to define important metrics, improve performance and track outcomes
Build and refine operational models to support annual planning and target setting for different teams across the sales organization
Identify process inefficiencies and ineffectiveness in Sales Programs
Create tools, processes, mechanisms, and automation that reduce the burden on our sales teams and functional partners in supporting sales' objectives
Isolate and reinforce the behaviors (including skills and time-spend) of our best sales people and managers
Actively monitor implementation of new initiatives, root causing the barriers to adoption, and quickly taking corrective action
Responsible for support of Sales Leadership in building and delivering weekly forecast to support WR forecast requirements.
Responsible for building the Sales Forecast Template in accordance with FOCI mitigated requirements of customer data