Director, Sales Operations & Analytics

Celigo

8d • $185,000 - $210,000 • Remote

About The Position

At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. Celigo is looking to hire a Director, Sales Operations & Analytics who will be responsible for driving the operational efficiency, data rigor, and AI-enabled insights that propel the sales organization toward achieving its targets. In this pivotal role, the director partners closely with sales leadership to optimize processes, operationalize analytics, and refine sales performance metrics—while leading the adoption of automation and AI to scale revenue impact. The objective is to elevate sales productivity, improve seller effectiveness, and enable data-driven, technology-powered decision-making across Celigo’s global sales organization.

Requirements

• Proven leadership skills with experience managing cross-functional teams and projects.
• Ability to lead strategic planning, resource allocation, and project execution to achieve business goals
• Deep analytical capability with expertise in translating insights into actionable change
• Comfort operating in a fast-paced, high-growth environment—balancing strategic thinking with executional rigor
• Excellent communication and interpersonal skills, capable of working effectively with diverse stakeholders
• Strategic thinking with an execution-focused approach and strong problem-solving skills
• 7+ years of relevant progressive experience in Sales Operations or RevOps
• Proven track record using data and automation to drive operational and commercial outcomes
• Experience with Salesforce CRM, sales automation tools, and data analytics platforms (administrator-level knowledge a plus)
• Expertise in sales operations, sales strategy, and process optimization in a SaaS or similar technology-driven environment

Nice To Haves

• Familiarity with sales analytics, BI, and AI platforms such as ThoughtSpot, Gong, or AI assistants

Responsibilities

• Lead the sales performance measurement process, ensuring KPIs align with business goals and accurately reflect sales effectiveness, efficiency, and GTM productivity
• Architect the data frameworks and analytical models that quantify performance and establish a predictable, metrics-driven business across acquisition, engagement, pipeline conversion, and retention.
• Use predictive analytics and AI techniques to inform sales strategy, territory design, forecasting accuracy, and seller execution
• Drive AI-led initiatives—including scoring models, next-best-action recommendations, automated research, and seller copilots—to increase sales velocity and win rates
• Integrate generative AI, machine learning, and automation into daily seller workflows to reduce manual effort and improve productivity
• Leverage Celigo’s integrator.io to automate data flows, orchestrate GTM processes, and deploy workflow automations that remove friction for sellers
• Streamline and continuously optimize the end-to-end sales process, defining and enabling workflows that increase seller efficiency and reduce administrative burden
• Partner with Marketing, Finance, Customer Success, and Product to ensure a cohesive, data-driven approach across the customer lifecycle
• Maintain CRM data quality through regular audits and system reviews, while improving Salesforce UI/UX to increase adoption and data accuracy
• Own sales forecasting tools, processes, and cadences to ensure predictability and accountability across the sales organization
• Lead, coach, and develop a high-performing Sales Operations team, driving clarity, operational rigor, and a culture of experimentation and continuous improvement

Benefits

• Remote-first culture, built on trust, collaboration, and transparency
• A high-growth, inclusive work environment where innovation thrives and ideas are implemented
• Lightspeed learning opportunities to keep you at the leading edge of your field
• Exceptional coworkers who challenge and inspire you daily
• Competitive compensation and benefits, including:
• Unlimited PTO
• Parental leave and a generous benefits package
• Monthly tech stipend
• Recognition and career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees