Director, Strategy Operations & Analytics

Merck•Boston, MA

1d•$188,000 - $282,000•Hybrid

About The Position

Work Your Magic with us! Start your next chapter and join EMD Serono. Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Your Role: As the Director, you will partner closely with leadership to translate strategic vision into actionable execution, enabling teams across various therapeutic areas—including Fertility, Neurology & Immunology, Oncology, and Endocrinology—to achieve their ambitions. Location: Boston/hybrid preferred, remote possible (with travel).

Requirements

10+ years of experience in pharma/biotech or consulting in the healthcare industry (or Master’s Degree plus 8yrs; or PhD plus 6yrs)
Bachelor’s degree in a related discipline
Proven experience in a combination of Operations, Analytics & Insights, Marketing, Market Access, and / or Business Technology in the biopharma industry
Advanced knowledge of CRM technology relevant to Field Teams

Nice To Haves

Ability to leverage and analyze big data to tell a compelling story for leadership
Strong business acumen with keen analytical sense and ability to utilize quantitative analysis and sound business judgment in interpretation of sales and market data to drive strategy
Recent go-to-market experience in launching new products
Executive Leadership capabilities
Program and project management experience
Experience assessing operational program performance to identify potential gaps and opportunities for program improvement
A forward-thinking mentality with a strategic mindset, balancing long-term goals with short-term value creation
Excellent leadership skills with ability to lead, inspire, and manage diverse team and work in a highly matrixed organization
A proactive understanding of change management and the ability to lead through transformation to meet strategic imperatives
Advanced problem-solving skills and the capacity to navigate abstract ideas and complex situations
Strong strategic mindset with excellent communication and negotiation skills, enabling influence in critical matters
Launch experience
Account planning experience
Experience in Fertility, Oncology, HIV, or Neurology/Immunology
Ability to communicate openly and share information to foster trust while encouraging constructive debate, making informed decisions, and ensuring shared commitment to outcomes.
Demonstrated willingness to take risks and stand up for what is right while prioritizing the needs and experiences of customers and patients in all decisions.
Commitment to setting and reaching ambitious goals and setting high standards while acting in the best interest of the company and taking initiative to drive results.
Uphold ethical standards and being honest in all interactions.
Ability to streamlining processes to focus on what matters and creates impact and acting quickly to adapt to changes.
Demonstrated ability to embrace new ideas, challenge the status quo, and seek innovative solutions while valuing diverse perspectives and treating others with respect and dignity.

Responsibilities

Cross-Functional Leadership and Execution: Serve as the primary liaison for therapeutic areas and operations, designing and executing projects that address key priorities and stakeholder requests.
Go-To-Market Strategy and Planning: Drive the development of high-impact cross-functional go-to-market strategies for new and existing products within our portfolio.
Field Operations: Manage quarterly targeting and alignment processes across therapeutic areas to ensure optimal field performance.
Field Enablement: Collaborate closely with field leadership to ensure that teams are equipped with the right tools, resources, and information necessary for success.
Performance Tracking and Reporting: Track and report on key performance indicators to monitor progress against strategic objectives and identify opportunities for improvement.
Ad Hoc Market and Business Analysis: Conduct deep dive analyses of market trends, customer segmentation, and performance metrics. Utilize data-driven insights to inform strategic decisions, optimize resource allocation, and enhance overall business performance.
Account Planning Strategy: Lead account planning and execution program, including developing resources for account planning teams, conducting regular reviews with senior leadership, and developing and executing against a roadmap for future capability expansion.
Program and Project Management: Lead high-priority initiatives, ensuring structured execution, clear communication, and follow-through across stakeholders to achieve business objectives.
Team Coaching: Mentor and guide team members, supporting their professional development through objective setting, performance appraisals, and coaching.
Other responsibilities as assigned