Senior Associate, Strategy & Operations Analytics

Grubhub • Chicago, IL

1d • $94,000 - $105,000 • Hybrid

About The Position

Grubhub’s Strategy and Operations team is the engine of the company’s executive office. We are responsible for defining the corporate operating rhythm, ensuring alignment across the ELT, and driving the execution of our most critical, cross-functional strategic priorities. As the Senior Associate, Strategy & Operations Analytics, you will be the analytical heartbeat of this team. You aren’t just a data provider; you are a strategic partner who turns complex data into narratives that shape the future of the company. You will spend your time doing what matters most: digging into data to uncover business-critical insights, professionalizing our executive reporting suite, and supporting high-stakes initiatives as we prepare for an IPO. Reporting to the Head of Strategy, you will flex across executive governance, deep-dive strategic analysis, and CEO/Wonder leadership priorities. You must be comfortable working with both technical data engineering teams and cross-functional leadership, translating complexity into clarity at every turn.

Requirements

• Expert SQL: You are comfortable writing complex queries to extract data from large, multi-sided marketplace datasets.
• Visualization Mastery: You have deep expertise in Tableau (or similar tools) and a proven ability to build dashboards that executives use to make decisions.
• Storytelling: You have a "consultant’s eye" for data—the ability to distill sophisticated analysis into clear, compelling, and actionable narratives.
• AI Fluency: Eagerness to stay current with and integrate AI tools into your analytical workflow to enhance productivity and insight depth.
• 4-6+ years of experience in a high-impact analytics role, management consulting, or strategic business operations.
• Cross-functional collaboration: You are comfortable interacting with and influencing stakeholders at many levels, across many different teams.
• Bias for Action: You are a self-starter who can spot an opportunity, set a direction, and drive work forward independently in a fast-paced environment. You strive to clarify problem statements, simplify analyses and drive to “80/20” answers vs. churning for perfection.
• Operational Rigor: Exceptional organizational skills and a meticulous eye for detail.

Nice To Haves

• Marketplace Expertise: Familiarity with subscription, marketplace, or two-sided platform economics is a plus.

Responsibilities

• Executive Operating System & Governance Maintain and evolve the Executive Leadership Team (ELT) performance dashboard (Tableau), ensuring it remains the "Single Source of Truth" for the company. Develop the analytical commentary for MBRs, QBRs, and weekly ELT read-outs. You won’t just report the "what"—you will explain the "why" and the "so what." Lead the ongoing reconciliation of core strategic metrics (e.g., unit economics, merchant yield, customer LTV) across Finance, Product, and Marketing to ensure the ELT is aligned on data definitions.
• Strategic Deep Dives & IPO Readiness Support the rigorous analytical requirements for IPO readiness, ensuring our business narratives are backed by deep, defensible data. Identify performance drivers and growth opportunities by diving deep into our marketplace dynamics. You will diagnose "leaks" in the business and help structure cross-functional solutions. Act as a "fast-lane" resource for the CEO and Head of Strategy, executing rapid-response analyses for urgent executive requests or high-level strategic explorations.
• Key Initiative & Partnership Support Provide the analytical backbone for business-critical projects. Create sophisticated financial and operational models to size opportunities and inform resource allocation decisions. Design and produce high-quality communication materials (decks, data visualizations) for strategic meetings and Board updates.
• Cross-Functional Partnership Act as the bridge between the Strategy and Operations teams and functional analytics teams (Growth, Product, Logistics). You will champion best practices and ensure strategic priorities are reflected in functional roadmaps. Leverage emerging AI tools (LLMs, MCPs) to automate workflows, accelerate insight generation, and elevate the team’s analytical capabilities.

Benefits

• We offer a competitive salary package including equity and 401K.
• Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed