Strategy & Operations Senior Associate

Valon Tech • New York, NY

7h • $120,000 - $160,000

About The Position

We’re hiring a Strategy & Operations Senior Associate to identify, design and build the strategies, systems and processes Valon needs to successfully scale as we hit our next phase of growth. You will join a small but mighty Strategy & Operations team focused on removing bottlenecks across the business and building out new processes and functions from 0 to 1. This role will require you to connect dots and use your influence across Product, Engineering, Deployment, Legal, and more to ensure we execute at a high bar.

Requirements

• You have 2-4 years of experience in management consulting, business operations, strategy & ops, chief of staff, or similar operations roles at an early/mid-stage high-growth startup. Experience within Enterprise SaaS a major plus.
• You are curious and enjoy going deep into the weeds and getting up to speed on brand new concepts and paradigms quickly.
• You value connecting abstract concepts and thinking with real outcomes, and are excited to roll up your sleeves and execute end-to-end to make those outcomes a reality.
• You obsess over how to scale programs to reach outcomes in "10% of effort"; regularly use Claude code, or similar agentic coding tool.
• You are motivated by results and making an impact on the business — not individual accolades or vanity metrics.
• You have a high EQ and understand how to motivate and align stakeholders who have limited bandwidth but strong perspectives on what good looks like.

Responsibilities

• Partner cross-functionally with Product, Engineering, Deployment and more to execute on high visibility, high impact projects spanning post-sale implementation, customer support, pricing, and operations.
• Dive into the weeds to deeply understand problems and what drives them, then rigorously evaluate and recommend thoughtful solutions that we can execute on.
• Use your influence to build alignment and buy-in with key stakeholders on the processes our team will recommend and execute.
• Turn recommendations into reality by executing quickly and flawlessly on the solutions you’ve proposed, leveraging AI and other tools to scale your impact.

Benefits

• Compensation: competitive salary of $120k -$160k plus a meaningful stake in the company via equity, and 401k plan. The base salary range provided encompasses multiple levels and will be based on a combination of past experience and interview performance.
• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
• Generous time off: flexible paid time off, sick days, and 11 company holidays
• Baby bonding time: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed