About The Position

The Strategy & Operations Senior Associate role sits at the center of DoubleDash's growth engine, where funnel optimization, product experimentation, and marketplace economics converge. You'll lead the day-to-day operational activities that power how we test, launch, and iterate on product experiences: designing clean experiments, deep-diving results to inform invest/pivot/kill decisions, and partnering across Product, Ops, Engineering, and Finance to turn findings into action. This is a high-throughput, high-autonomy role for someone who wants to sharpen their craft in experimentation and product analytics while directly shaping a business line that touches millions of orders. You will report to the Senior Manager, Marketplace Strategy & Operations, on the DoubleDash team within the US Marketplace organization. This role is based in the United States, with flexibility across DoorDash office hubs to support close cross-functional collaboration.

Requirements

  • You have 4+ years of experience in strategy & operations, product ops, growth, or a similar analytical role within a marketplace or consumer technology environment.
  • You are deeply analytical, with strong SQL skills and hands-on experience designing, executing, and reading out A/B tests or experiments in a product context.
  • You have a product sense — you understand product lifecycles, can QA a feature with a critical eye, and know how to translate data into recommendations.
  • You are comfortable working through ambiguity — defining metrics where none exist, scoping problems that aren't fully formed, and making progress with imperfect information.
  • You are a self-starter with a bias toward action who takes ownership of outcomes and thrives in fast-moving environments.
  • You are comfortable working with AI, leveraging tools like Cursor and Claude Code to multiply analytical output and drive measurable business outcomes.

Responsibilities

  • Identify and solve complex business problems by framing the right questions, analyzing data, and translating insights into clear recommendations and actions.
  • Own and build critical components of the DoubleDash experience, driving initiatives end-to-end from sizing and planning through launch and iteration.
  • Partner cross-functionally with Product, Pricing, Finance, Analytics, and Operations to align on priorities, navigate tradeoffs, and execute effectively.
  • Expand scope and impact over time by taking on new problem areas and contributing to high-visibility initiatives that shape DoorDash’s marketplace strategy.
  • Pioneer the use of AI-powered tools and agentic workflows to accelerate analysis, automate reporting, and deliver step-change improvements in team throughput.

Benefits

  • a 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • wellness benefits
  • commuter benefits match
  • paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
  • medical, dental, and vision benefits
  • 11 paid holidays
  • disability and basic life insurance
  • family-forming assistance
  • a mental health program
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