Director of Research Operations & Analytics

The Geneva Foundation•Fayetteville, NC

12d•$120,000

About The Position

The Director of Research Operations & Analytics is responsible for overseeing the full lifecycle of research activities and establishing the analytical frameworks needed to support data-driven decision-making across the organization. This role combines hands-on coordination of research studies with strategic leadership in analytics. The Director ensures regulatory compliance, manages participant recruitment and data integrity, leads data interpretation and reporting efforts, and collaborates with cross-functional teams to support evidence-based program development. The position requires strong operational leadership, analytical expertise, and the ability to translate complex data into actionable business and research insights. Compensation: $120,000

Requirements

Bachelor’s degree required; degree in public health, data analytics, life sciences, exercise science, statistics, psychology, or a related field preferred.
2–4 years of research coordination experience, preferably within a clinical, high-performance, academic, or IRB-regulated environment.
3+ years of experience in analytics, data strategy, or data management, with demonstrated ability to translate data into actionable recommendations.
Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced setting.
Proficiency in Microsoft Office, especially Excel; experience with data visualization tools (e.g., Tableau, Power BI), statistical software, or database systems strongly preferred.
Demonstrated leadership, mentorship, or team management experience.
Strong written and verbal communication skills, able to effectively communicate with both technical and non-technical audiences.
Knowledge of CFR, GCP, ICH, and research regulatory guidelines.
Ability to adapt to shifting requirements and timelines.

Responsibilities

Research Coordination & Program Management Recruit, screen, consent, and coordinate research participants while safeguarding confidentiality and participant safety.
Implement study protocols, standard operating procedures, and data collection workflows.
Maintain regulatory documentation, including IRB submissions, protocol updates, approvals, and amendments.
Serve as the primary liaison between the Principal Investigator, research staff, sponsors, regulatory bodies, and external partners.
Schedule and facilitate research team meetings, sponsor communications, and study-related events.
Data Management & Analytics Leadership Oversee the collection, management, analysis, and secure storage of research and organizational data.
Develop analytical frameworks and dashboards for ongoing performance monitoring and strategic decision-making.
Lead the interpretation of study outcomes, analytics findings, and program performance metrics; present results to leadership and stakeholders.
Define and track Key Performance Indicators (KPIs) and quality benchmarks across research and operational activities.
Ensure data accuracy, quality assurance, and adherence to established data governance and security standards.
Strategic & Cross-Functional Collaboration Align research activities and analytical priorities with organizational goals and mission objectives.
Partner with cross-functional units (e.g., operations, clinical, administrative, and technical teams) to identify data needs and process improvements.
Provide guidance and mentorship to research assistants, analysts, and support staff to strengthen organizational data literacy.
Recommend and implement technological solutions that enhance efficiency, reporting capabilities, and research outcomes.
Regulatory & Safety Compliance Ensure full compliance with Good Clinical Practice (GCP), Good Laboratory Practice (GLP), ICH, OSHA regulations, and internal policies.
Maintain readiness for audits, inspections, and sponsor reviews.
Ensure all personnel involved in research are trained in required compliance and safety protocols.