Let's begin! Director-Sales Enablement

Moody's Corporation•Chicago, FL

About The Position

This role focuses on delivering high‑impact, client‑centric solutions for strategically important customers by aligning cross‑functional teams, translating complex information into clear insights, and driving transparency, engagement, and successful outcomes. The Data Estate team empowers trusted, scalable data capabilities that support Moody’s Analytics products and enable informed decision‑making globally. As part of the Sales Support and Internal Communications team, this role contributes to improving transparency around data concepts, processes, and initiatives while delivering direct customer impact. The team partners closely with Sales and Data Estate stakeholders to enhance collaboration, interoperability, and customer engagement, supporting regulatory compliance and AI‑ready data across the enterprise, with a primary focus on the Americas and global alignment.

Requirements

Approaches client challenges with creativity, developing innovative solutions that effectively address complex problems.
Demonstrated ability to communicate effectively with diverse stakeholders across multiple layers of management, ensuring alignment and fostering collaboration in support of organizational objectives.
Strong ability to synthesize complex technical, data, or product information into clear, structured, and audience‑appropriate messaging.
Strong organizational and problem‑solving skills, with the ability to independently identify and resolve project risks, issues, and process gaps through a proactive approach.
Solid background in PMO principles, including project planning, resource management, and process optimization to ensure successful delivery of complex initiatives.
Skilled in designing efficient processes, establishing RACIs, defining control points, and developing comprehensive reporting frameworks to ensure accountability and transparency.
Proficiency in Microsoft PowerPoint, Excel, and Word for developing and maintaining client‑facing materials.
Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency.
Proven ability to implement AI-powered solutions to solve business challenges.
Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use
Bachelor’s degree or higher in business, communications, information management, or a related field.

Responsibilities

Work closely with clients to understand their end‑to‑end product experience and translate feedback into concrete requirements to improve product quality and customer outcomes.
Design tailored solutions based on customer requirements, prioritizing immediate deliverables while defining future enhancements to address gaps and dependencies.
Bring together cross‑functional teams operating in silos to design and deliver integrated solutions aligned with customer needs.
Communicate effectively with senior leadership on key issues, proposed solutions, business impacts, and required investments to support informed decision‑making.
Manage and lead others within a matrix organization, with a focus on scaling team capacity as business demand increases.
Coach and mentor colleagues by sharing expertise, fostering professional growth, and supporting ongoing development across the team.
Implement robust reporting capabilities to track and communicate progress against established targets, ensuring clear visibility into performance and milestones.
Manage multiple client engagements simultaneously, balancing priorities and proactively requesting additional resources as needed to meet client and project requirements.