Director Sales Effectiveness

Elevance Health•Wallingford, CT

1d•Hybrid

About The Position

The Director Sales Effectiveness provides leadership, oversight and direction to the sales effectiveness and sales learning teams, fostering an atmosphere of world-class performance and continuous improvement. This role partners closely with sales, marketing, operations, and leadership teams to drive sales readiness, accelerate time-to-productivity, optimize sales processes and technology, and support revenue growth through effective enablement strategies, training programs, performance insights, and scalable sales support solutions.

Requirements

Requires a BA/BS and a minimum of 10 years of professional/leadership experience; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

Advanced degree preferred.
Proven leadership experience in sales enablement, sales effectiveness, sales operations, or revenue enablement functions, including responsibility for onboarding, training, coaching, and sales readiness programs preferred.
Demonstrated success building scalable enablement strategies that accelerate time-to-productivity, improve sales performance, and support revenue growth objectives preferred.
Strong experience partnering with sales leadership, marketing, operations, and analytics teams to support sales readiness, onboarding programs, lead generation efforts, content management, and consistent messaging across the sales organization preferred.
Advanced analytical skills with the ability to translate pipeline metrics, win rates, conversion data, sales funnel performance, and CRM insights into actionable recommendations, coaching strategies, and business improvements preferred.
Experience with Salesforce and other sales technologies, combined with healthcare, specialty pharmacy, pharmaceutical, infusion, provider-facing, or other complex B2B healthcare sales environments and a strong understanding of referral-based or relationship-driven selling models preferred.

Responsibilities

Leads the team to implement high-impact sales effectiveness, enablement, and onboarding solutions that support the strategic direction of senior sales leadership and accelerate sales productivity.
Responsible for implementation of changes to sales roles and responsibilities, models, team configurations, and readiness programs to maximize sales performance.
Translates strategies into specific goals, tactics, action plans, and deliverables and ensures successful execution and measurable results.
Engages with and supports Sales Incentive Plan strategies while aligning enablement initiatives to business growth objectives.
Leads sales communications, content management, and end-user experience improvements to drive consistency in messaging and execution.
Builds and maintains collaborative, productive partnerships across sales, marketing, operations, reporting, and leadership teams.
Identifies and assesses needs and solutions to support and improve go-to-market effectiveness, sales readiness, and product adoption.
Owns and oversees implementation of sales tools, CRM platforms, materials, methodologies, playbooks, and training resources to improve sales associates' and leaders' market readiness.
Partners with sales and reporting teams to establish and monitor key performance indicators, including pipeline health, win rates, sales cycle metrics, and conversion performance.
Oversees and leads the development and implementation of comprehensive performance-based learning and development strategies.
Delivers integrated performance-based learning solutions aligned to business objectives and revenue growth priorities.
Determines high-level performance improvement needs, prioritizes learning and enablement projects, and drives continuous optimization of sales effectiveness programs.
Hires, trains, coaches, counsels, and evaluates performance of direct reports.