Director, Sales and Proposal Operations

Enlyte•UNAVAILABLE, UNAVAILABLE

3d•Remote

About The Position

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference. We are seeking a strategic, metrics-driven Director of Sales & Proposal Operations to transform our competitive sales processes and drive measurable business outcomes. This leader will primarily oversee RFP writers and proposal project managers while implementing data-driven optimization across all sales-enabling activities. The ideal candidate will bring operational excellence to modernize our proposal workflows, establish robust performance metrics, and elevate how we show up in competitive sales cycles through enhanced cross-functional efficiency across Sales, Product, Operations, and Customer Intelligence teams. This leadership role combines deep expertise in RFP/proposal management with demonstrated success implementing operational excellence methodologies and measurable process improvements that directly impact win rates and revenue performance.

Requirements

BA/BS required with 7+ years of experience in proposal management or sales enablement
3+ years of people management experience.
Experience with RFP platforms (RFPIO/Responsive, Loopio, etc.) and Salesforce
Proficiency in generative AI tools (ChatGPT, Claude) and experience implementing AI or automation in sales workflows
Strong writing, editing, and messaging skills with exceptional attention to content quality
Ability to analyze performance metrics and translate insights into actionable improvements.
Strong project management skills and stakeholder management ability.
Exceptional communication, editing, and content quality review capabilities.
Strategic thinker with an operational mindset.

Responsibilities

Lead and scale a high-performing RFP writing and proposal organization with defined quality standards, productivity benchmarks, and performance metrics
Build repeatable, SLA-driven RFP response processes, reducing cycle time while maintaining rigorous quality checkpoints
Optimize proposal content libraries and AI-enabled automation (RFPIO/Responsive, ChatGPT, Salesforce), achieving efficiency gains and higher content utilization accuracy
Implement advanced proposal analytics to track win rates, section effectiveness, competitive positioning, and bill-test execution performance
Develop capacity and forecasting models to balance proposal volume with team utilization
Optimize proposal workflows, eliminating waste and increasing throughput
Design and maintain operational dashboards across win rates, cycle times, content performance, and team productivity
Create governance & accountability frameworks for high-value, multi-threaded pursuit efforts
Lead weekly operational and win/loss reviews with sales leadership, driving corrective action and strategy refinement
Serve as escalation for priority opportunities, reporting on pipeline health, risk, and resourcing
Define and enforce quality standards for all client-facing proposal content with regular audits
Drive value-message consistency and effectiveness scoring across proposal types
Leverage content performance analytics to correlate messaging strategies with win probability
Deliver exec-level reporting on proposal quality, consistency, and business impact tied to ROI
Own departmental resource planning and forecasting aligned to revenue & sales growth targets
Develop and execute proposal operations maturity models with roadmaps and benchmarks
Lead prioritization and escalation decisions across competing demands and timelines
Monitor competitive trends through analytics to inform positioning and response strategies
Manage KPIs, dashboards, and reporting for team efficiency and impact