Director, SAGE Center Harlem

Services and Advocacy For•New York, NY

1d•$0 - $92,000•Onsite

About The Position

The Director, SAGE Center Harlem oversees the center’s daily operations, staff supervision, program delivery, budget management, community engagement, and compliance with NYC Department for the Aging (DFTA) and agency requirements. The director strengthens operational systems, supports staff development and performance, and ensures programs and services respond to LGBTQ+ older adults’ needs. The role is accountable for high-quality service delivery, community partnerships, data-informed decision-making, and an inclusive, culturally responsive environment that advances SAGE’s mission. The position is full-time and non-exempt, based onsite at SAGE Center Harlem in New York City. The schedule is approximately 35 hours per week, from 10:00 a.m. to 6:00 p.m. Some evenings, weekends, holidays, and occasional travel are required. The stated salary is $92,000 per year.

Requirements

Bachelor’s degree and at least 4 years of nonprofit program management experience, including supervision, or an equivalent combination of education and experience.
Experience managing budgets, grants, and program deliverables.
Strong data tracking, reporting, and performance monitoring experience.
Knowledge of nonprofit operations and program management systems.
Ability to manage multiple priorities and meet deadlines.
Excellent leadership, communication, and organizational skills.
Strong interpersonal skills and ability to work with diverse communities.
Commitment to diversity, equity, and inclusion.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
NYC Food Handler’s License, or ability to obtain one early in employment.

Nice To Haves

Experience working with LGBTQ+ and/or BIPOC communities.
Familiarity with NYC Department for the Aging (DFTA) guidelines.
Bilingual English/Spanish skills are strongly preferred.

Responsibilities

Oversee daily center operations, including congregate meals, the food pantry, and program delivery.
Develop and maintain operational schedules, assess workflows, and implement improvements to efficiency and service quality.
Supervise Program Coordinators, staff, consultants, and volunteers; hold regular planning and evaluation meetings.
Coordinate health, wellness, arts, education, and social programming, including in-person and virtual events.
Track program logistics, attendance, and outcomes; gather participant and staff feedback to improve programming.
Review and optimize meal program schedules and food pantry operations, ensuring timely and safe food distribution.
Develop and implement staff training on food safety and customer service, and ensure compliance with DFTA standards.
Conduct regular staff check-ins, supervision, and performance evaluations; identify development needs and implement training plans.
Develop and execute outreach strategies across digital, print, and community channels; increase program participation and visibility.
Partner with community organizations, communicate schedules to participants and stakeholders, and expand programming and cultural offerings.
Assess programs for service gaps and cultural responsiveness; design culturally competent programming informed by demographic data and community feedback.
Ensure language access, cultural awareness, and inclusivity across services.
Oversee data collection, tracking, reporting, contract and funder submissions, program outcomes, and performance metrics.
Ensure compliance with agency policies and government regulations.
Manage the center budget and grant funding, monitor expenditures, and align spending with funding requirements.
Collaborate with Development on funding opportunities and serve as liaison to the participant Advisory Council.
Partner with Care Management, Communications, and other Center Directors to support service delivery, promote programs, and align practices across sites.
Provide coverage for similar responsibilities when roles are vacant or team members are on leave.
Support SAGE’s participation in the Heritage of Pride Parade and/or other Pride Month events.
Perform other responsibilities and duties as assigned.

Benefits

Two medical insurance plan options, with a generous SAGE HRA contribution and premium subsidies.
Annually funded HRA of up to $5,000 for gender-affirming care not covered by medical insurance.
Dental and vision insurance with premium subsidies.
Safe harbor 401(k) plan with an employer match of up to 5%.
Generous paid time off and office closures for holidays, including half-day closures before many holidays.
SAGE-paid family and medical leave for up to 12 weeks.
Eight weeks of sabbatical leave after seven years of employment.
SAGE-paid disability and life insurance, with the option to elect additional life insurance coverage for the employee and dependents.
Medical and dependent care flexible spending accounts and transit pre-tax benefits.
Employee Assistance Program offering free and confidential support from licensed counselors.