Director - Safety Services

Wesco•Denver, CO

About The Position

The Director of Safety Services is responsible for developing strategy, growing revenue from training programs, and implementing management systems and programs for safety training and related services. The role develops and implements effective, efficient technical and safety training strategies and programs that align with internal priorities and objectives and meet clients’ safety requirements. The director leads and develops Safety Technical Experts, Service Repair Technicians, and Safety Educators, and supervises staff involved in developing and delivering technical and safety training products and services. The position also works with government ministries and other safety authorities on qualifications, standards, test procedures, regulations, and safety programs. The role manages customer safety and technical training delivery, including needs assessments, strategy, cost-effective delivery, client engagement, and staff support in training development and delivery. It leads project teams and works with clients, subject-matter experts, suppliers, and consultants to analyze performance and training needs, prepare reports and other written materials, and recommend new or revised programs, methods, manuals, and reference materials. Travel is 25%–50%.

Requirements

  • Seven years of experience in Services Operational Management.
  • Exceptional interpersonal skills and ability to align effectively within a matrix organization.
  • Experience with strategic and resource planning.
  • Effective communication and presentation abilities, including tailoring the approach to the intended audience.
  • Understanding of how to deliver Safety Services nationally.
  • Ability to navigate uncertainty with agility while maintaining forward momentum and strong core-team engagement.

Responsibilities

  • Develop strategies and grow revenue from training programs.
  • Implement management systems and programs for safety training and supporting services.
  • Develop and implement technical and safety training strategies and programs aligned with internal priorities and client safety requirements.
  • Lead and develop Safety Technical Experts, Service Repair Technicians, and Safety Educators.
  • Lead and supervise staff developing and delivering technical and safety training products and services.
  • Negotiate, consult, and ensure compliance on qualifications, standards, test procedures, regulations, and safety programs with government ministries and other safety authorities.
  • Determine staff requirements and establish performance and work objectives.
  • Manage customer safety and technical training delivery, including training needs assessments, strategies, cost-effective delivery, client interaction, and staff support in training development and delivery.
  • Lead project teams involving clients, safety technical experts, suppliers, and internal and external consultants.
  • Analyze performance problems and training requirements.
  • Prepare written documents and reports.
  • Recommend new or revised programs, methods, training manuals, and reference materials.
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