Director - Safety Services
About The Position
The Director of Safety Services is responsible for developing strategy, growing revenue from training programs, and implementing management systems and programs related to safety training and supporting services. The role develops and implements effective and efficient strategies and programs for technical and safety training that align with internal priorities and objectives and meet clients’ safety requirements. The Director leads and develops a team of Safety Technical Experts, Service Repair Technicians, and Safety Educators. The role oversees the development and delivery of technical and safety training products and services; coordinates qualifications, standards, testing procedures, regulations, and safety programs with government ministries and other safety authorities; and manages staffing, performance, and work objectives. It also manages customer training delivery, including needs assessments, strategy, cost-effective execution, client interaction, and staff preparation. The Director leads project teams and works with clients, technical experts, suppliers, and consultants to assess performance problems and training needs, prepare reports and other written materials, and recommend new or revised programs, methods, manuals, and reference materials. Travel is 25%–50%.
Requirements
- Seven years of experience in Services Operational Management.
- Exceptional interpersonal skills to enable strong alignment within a matrix organization.
- Experience with strategic and resource planning.
- Effective communication and presentation abilities, with the ability to tailor approaches to the intended audience.
- Understanding of how to deliver Safety Services nationally.
- Ability to navigate uncertainty with agility, maintain forward momentum, and engage the core team.
Responsibilities
- Develop strategies and programs for technical and safety training, supporting services, and revenue growth from training programs.
- Implement management systems and programs related to safety training and supporting services, ensuring alignment with internal priorities and client safety requirements.
- Lead and develop Safety Technical Experts, Service Repair Technicians, and Safety Educators.
- Lead and supervise staff involved in developing and delivering technical and safety training products and services.
- Negotiate, consult, and ensure compliance regarding qualifications, standards, test procedures, regulations, and safety programs with government ministries and other safety authorities.
- Determine staffing requirements and establish performance and work objectives.
- Manage customer safety and technical training delivery, including needs assessments, strategy, cost-effective delivery, client interaction, and staff training on delivery and program development.
- Lead project teams and coordinate with clients, safety technical experts, suppliers, and internal and external consultants.
- Analyze performance problems and training requirements; prepare written documents and reports; and recommend new or revised programs, methods, training manuals, and reference materials.
Benefits
- Eligible employees may receive paid time off, medical coverage, dental coverage, vision coverage, and retirement savings plans.
- For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to applicable plan terms.
- Certain sales roles may receive additional compensation through a commission structure.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
