Director Rooms Division (191757)

IHGNew Orleans, LA
Onsite

About The Position

We’re looking for a Rooms Division Director to head up our front office and housekeeping departments. Setting the tone to deliver truly memorable guest experiences from first moment to last.

Requirements

  • Bachelor’s degree, higher education qualification or equivalent in Hotel Administration or Business Administration
  • Four years of guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and work experience
  • Must speak local language(s)
  • Other languages preferred

Responsibilities

  • Directing everyday front office and housekeeping activity while developing and coaching your team to deliver next-level guest experiences
  • Creating the perfect working environment for your team to thrive and driving collaboration between departments
  • Providing guests with all the information they need to enjoy a truly memorable experience
  • Overseeing night audit function, preparing daily financial reports and delivering accurate forecasts
  • Conducting routine inspections of the front office and public areas – taking immediate actions to correct any deficiencies

Benefits

  • Competitive salary
  • Full uniform
  • Impressive room discounts
  • Training in the business
  • myWellbeing framework supporting health, lifestyle, and workplace wellbeing
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