Director, Revenue Operations

BrexSan Francisco, CA
$258,000 - $322,000Hybrid

About The Position

Brex is hiring a Director of Revenue Operations to own the operating model for our AE, SDR, and Partnerships motions. You will report into the Head of Revenue Operations as a strategic leader. This role sets the coverage model, incentive architecture, and operating cadence for the teams you support, and is accountable for their overall performance. You'll manage a team of RevOps managers and individual contributors, and be the decision maker on tradeoffs between speed, rigor, and scale across your domain. This role requires someone who can move fluidly between executive-level narratives and the underlying mechanics that drive performance and coach their team to do the same.

Requirements

  • 8+ years of experience in revenue operations, sales strategy, or sales operations with at least 2+ years managing managers; preferably at a Fintech or SaaS company
  • A passion for coaching and developing a team with varying levels of experience
  • Comprehensive understanding of sales funnels, processes, and methodologies in a scaled revenue organization, including with partners
  • Demonstrated success operating in a complex cross functional environment to deliver impactful outcomes
  • Direct experience owning incentive compensation design and coverage models for AE and SDR organizations at scale
  • Strong problem solving skills and collaborative approach to solutioning within and outside of Rev Ops
  • Ability to influence with or without authority, strong stakeholder management and executive communication skills
  • Extensive experience with Salesforce and other GTM systems, including examples of AI-driven efficiency improvements
  • Analytical mindset with the ability to quickly interpret data and quickly understand complex models
  • Strong attention to detail including modeling, communication, and documentation

Responsibilities

  • Be a trusted business partner to the SVP Sales in owning and improving the strategies, coverage models, operating rhythms, efficiency, and incentive compensation structure to drive revenue growth
  • Lead initiatives with enablement, data, finance, systems, marketing, operations, and other revenue operations team members to support your business partners and implement improvements
  • Own and improve upon cadences for forecasting, pipeline, capacity planning, rep productivity, territory carving, quota setting, and incentive design
  • Lead and develop a team of 6+ supporting New Business Account Executives, Sales Development Representatives, and the Partnerships Organization
  • Present to senior leaders on business strategy, segment performance, and analytical deep dives
  • Drive the annual planning process for the GTM teams you support, working closely with business partners, finance, and other teams to set the strategy, align incentives, and ensure operational excellence
  • Identify and prioritize efficiency improvements within the Rev Ops org, including processes, reporting, and automation leveraging AI or other tools.
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