Director, Revenue Operations

Sanity•San Francisco, CA

2d•Remote

About The Position

Sanity.io is seeking a Director, Revenue Operations to own and build automation into every process and system within the go-to-market motion. This role will adopt an AI-first mindset to construct and maintain a modern Revenue Operations operating system from lead to close, setting an example for AI integration within the GTM function. It is a hands-on leadership position where the individual will lead a small team, actively participate in system management, design the architecture, and build solutions. The Director will report to the VP of Revenue Operations and collaborate closely with Sales, Marketing, Finance, and Enablement.

Requirements

7+ years in Revenue Operations or Sales Operations at a B2B SaaS company.
Experience leading a team and owning core RevOps operations end to end.
Direct experience building AI workflows and Agents to automate manual work with demonstrated efficiency results.
Significant hands-on ownership of Salesforce, including building reports, managing objects, and diagnosing data problems.
Direct experience with CPQ, deal desk, and quote-to-cash.
Comfortable working with data using SQL or a BI tool, with the ability to interpret data and recommend actions.
Player-coach orientation, willing to handle details and own work directly.
Experience partnering with Sales leadership as a peer, providing a clear point of view, and willingness to disagree.
Experience at a company that scaled through Series B to D.
Clear written communication skills for documenting built solutions.
Based in North America or Europe.

Nice To Haves

Usage-based or developer-focused business models are a plus.

Responsibilities

Execute an AI-first strategy across the GTM technology stack, automating operational tasks to reallocate team capacity towards strategic growth.
Design and deploy AI capabilities and autonomous agents for core revenue workflows, including pipeline forecasting, lead routing, automated prospecting, and deal intelligence.
Architect, manage, and optimize the core GTM platform ecosystem, including Salesforce, CPQ, and integrated tools for routing, data enrichment, and prospecting.
Establish and enforce accurate account hierarchies, complex routing rules, and territory mapping for seamless lead-to-opportunity execution.
Design and implement an enterprise data governance model across the tech stack to ensure a single source of truth for reporting and dashboards.
Lead multi-tiered account segmentation, capacity modeling, territory design, and quota allocation to align GTM execution with revenue goals.
Lead and develop a small RevOps team, providing technical and organizational unblocking.
Stay close enough to the work to step in and assist the team as needed.