Director Revenue Management
Four Seasons Hotels and Resorts•Nashville, TN
•Onsite
About The Position
Four Seasons Nashville is seeking a dynamic and strategic Director of Revenue Management to lead the hotel’s revenue optimization efforts and Reservations Department. This role drives financial performance through data-driven strategy, pricing, forecasting, and cross-functional collaboration while upholding Four Seasons’ commitment to exceptional luxury service.
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, or related field
- 3–5 years of progressive experience in Revenue Management or Reservations within luxury hospitality
- Strong expertise in revenue strategy, forecasting, pricing, and analytics
- Proficiency in Opera (or similar PMS), Delphi, and revenue management systems
- Demonstrated leadership, communication, and team development skills
- Authorization to work in the United States is required unless the candidate is currently in a managerial role with another Four Seasons location.
Responsibilities
- Lead and execute revenue management strategies to maximize occupancy, ADR, and RevPAR in alignment with brand standards
- Oversee room inventory, rate availability, and segment mix optimization to drive profitability
- Partner with Sales & Marketing to manage group allocations, evaluate displacement, and balance transient and group demand
- Analyze key performance metrics including forecasts, booking pace, market segmentation, and channel performance
- Develop pricing architecture including BAR levels, negotiated rates, packages, and yield controls
- Optimize suite and premium inventory strategies and lead upselling initiatives across Reservations and Front Office
- Oversee systems utilization including Opera PMS and Delphi, ensuring accuracy and strategic data usage
- Prepare and present revenue performance reports and actionable insights to senior leadership
- Recruit, train, and mentor the Reservations team, fostering a high-performance culture
- Participate in hotel leadership meetings, including forecasting, executive, and sales strategy sessions
Benefits
- Competitive salary, wages, and a comprehensive benefits package
- Excellent training and development opportunities
- Employee discount for stays at any Four Seasons worldwide
- Complimentary dry cleaning for employee uniforms
- Complimentary employee meals
- Additional property-specific benefits may apply
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What This Job Offers
Job Type
Full-time
Career Level
Director
